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Pongola: Bartender (Luxury Lodge) – Pongola posted by Phoenix Recruitment

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Job Description

About the Role

We are seeking an exceptional Bartender to join our luxury game lodge team, providing world-class beverage experiences to discerning guests. As a key member of our hospitality team, you will be responsible for delivering outstanding service, creativity, and attention to detail in a fast-paced environment.

Key Responsibilities

  • Guest Experience & Service Excellence: Provide warm, professional, and personalised bar service to all guests.
  • Engage confidently with guests, sharing knowledge of cocktails, wines, spirits, and non-alcoholic beverages.
  • Anticipate guest preferences and create memorable, tailored experiences.
  • Handle guest feedback and requests professionally, escalating issues when necessary.
  • Beverage Preparation & Service: Prepare and serve cocktails, mocktails, wines, beers, and spirits to five-star standards.
  • Ensure consistent quality, presentation, and portion control.
  • Maintain bar mise en place, cleanliness, and presentation at all times.
  • Assist with beverage service during meals, boma dinners, bush events, and private functions.
  • Stock Control & Cost Awareness: Assist with stock counts, requisitions, and stock rotation.
  • Ensure correct storage and handling of all beverages.
  • Minimise wastage, breakages, and stock variances.
  • Report low stock levels and equipment issues promptly.
  • Health, Safety & Compliance: Adhere strictly to HACCP, hygiene, and cleanliness standards.
  • Ensure responsible alcohol service in line with lodge policy and South African liquor regulations.
  • Maintain a safe and tidy bar environment for guests and staff.
  • Follow wildlife safety protocols applicable to outdoor bar areas.

Requirements

  • Excellent interpersonal and communication skills
  • Strong product knowledge and attention to detail
  • Passion for beverages and guest service
  • Ability to work calmly in a fast-paced environment
  • Professional appearance and demeanour
  • Organisational and time-management skills
  • Cultural awareness and emotional intelligence
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Qualifications

No formal education or certifications required.

Salary & Benefits

Salary: TBA.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in UPhongolo

In UPhongolo, South Africa, the catering and hospitality industry is a significant sector, often contributing to the local economy through tourism, events, and everyday food service. Typically, this field experiences fluctuating demand, with peak seasons in summer and holiday periods. As such, professionals working in this sector must be adaptable and prepared for variable workload patterns.

Generally, catering and hospitality roles in UPhongolo offer a range of salary options, often falling within the R300 000 to R600 000 per annum bracket, depending on experience, company size, and industry sector. Salaries can vary widely due to factors such as qualifications, years of service, and specific job responsibilities. However, it is essential to note that actual salaries may differ significantly from these broad estimates.

Common skills for catering and hospitality roles typically include excellent communication and interpersonal skills, attention to detail, ability to multitask under pressure, basic knowledge of food preparation and presentation, strong customer service skills, organisational and time management abilities, and a willingness to work flexible hours. In some cases, technical certifications or specific industry qualifications may also be beneficial for career advancement.

The catering and hospitality industry is diverse, with various sectors employing these roles. Financial services sector establishments often have large food and beverage operations, while technology companies may host corporate events requiring catering services. Manufacturing and retail industries also frequently require catering staff to manage their in-house restaurants or canteens.

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In this field, career development opportunities are common. Many professionals start as entry-level positions or trainees and progress to management roles or specialist areas such as food and beverage control or menu planning after a few years of experience. Additionally, there are various training programs and certifications available for those looking to advance their skills or transition into related fields like hotel management or culinary arts.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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