Pongola: Senior Field Guide (Luxury Game Reserve) – Pongola posted by HotelJobs

Luxury Game Lodge close to Pongola is looking for a Senior Field Guide. The suitable candidate will be fully responsible for conducting guided safari experiences that are unique; personalized, professional and enjoyable and are accountable to the Head Guide for the delivery of such experiences to the guests. The main purpose of the field guide is to ensure that an all-encompassing wildlife experience is offered to every guest with the focus on catering to the specific needs of each individual guest. The entire experience should be delivered with humility; professionalism and flexibility ; resulting in an educational experience for all. The guiding service should be delivered with an uncompromising sensitivity towards the environment. You will be expected to be involved in an on-going process of self improvement and knowledge enhancement, responsible for game drive vehicles and related equipment ensuring that they are well-maintained and always cared for. Finally, the Senior Guide need to ensure that there is effective communication with lodge management in terms of all guest and guiding requirements. Duties: Ensures the highest quality of game experience for the guests. Hosts guests in line with the Standard of Excellence. Shows an exceptional appreciation and sensitivity to the environment at all times. Ensures that guest and staff safety is always a priority. Communicates with Front of House staff to ensure the best possible experience for guests. Conscientious maintenance and care of vehicles and related equipment. Carries out administration duties timeously and effectively. Undertakes a process of continuous education of self and other members of staff. Achieves service excellence though Teamwork. Requirements: Grade 12 FGASA qualification or higher with theory and practical completed Registered with DEAT and THETA in terms of improving his/her qualifications Rifle assessment as well as the trails guide examination Back up or Trails guide certificate A minimum of 4 years work experience as a field guide in a similar lodge environment Valid first aid certificate SASSETA Certificates A valid South African Code 8 Drivers license and PDP Excellent communication and people handling skills An inherent passion for observing, sharing and learning about wildlife The ability to work on his/her own with enthusiasm Professional and neat in personal appearance and image