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Port Elizabeth: Branch Manager posted by Work Africa

Date 2024-11-02
Job Title Branch Manager
Employer Work Africa
More Information
Salary 0
Category Sales Marketing
Location Eastern Cape
/ Port Elizabeth

Job Summary

BRANCH MANAGER/PORT ELIZABETH – Our Client a Leader in the distribution of construction and forklift equipment is recruiting for a Branch Manager.

PURPOSE OF THE ROLE: Ensuring achievement of branch performance imperatives across all business areas. Setting of targets across different revenue streams, ensuring organisational alignment i.r.o. achieving said targets. This includes resource allocation, and supporting relevant staff in achieving departmental performance imperatives. A strong focus on ensuring customer satisfaction and fostering effective supplier and other third-party relationships. Ensuring all administrative processes and procedures are adhered to, and relevant authorisations are in check. Offering operational support where required.

MINIMUM REQUIREMENTS

Bachelors Degree in Business Management / Operations Management / Supply Chain / Engineering or related field.

Technical qualification, People Management, Financial Management, or Marketing and Sales Certifications (advantageous)

Minimum of 5 years experience in People Management, Sales and Parts Management, General Management, and technical knowledge (forklift, Operations and Maintenance)

Administratively strong, with financial interpretation aptitude

High level of problem-solving ability

3 years Workshop, Parts, or well rounded electrical, mechanical, parts, and hydraulic experience (Advantageous)

KEY PERFORMANCE AREAS (KPA`s)

Ensure achievement of Targets in line with Budget requirements: Manage daily Sales, including Rental, Parts and Service targets vs actual performance, reacting timeously to any identified problems.

Manage and facilitate Work in Progress: Manage and facilitate all Work in Progress (WIP) by continuously monitoring the status of ongoing tasks ie. open jobs, accurate processing of warranty claims to ensure claim fitness etc.

Branch Management: Continuously monitor and analyse branch financial performance, revenue, expense and optimize profitability. Implement cost-effective strategies and identify and address any deviations promptly.

Effective Staff Management: Ensure effective staff training, mentoring, coaching and management of staff within the branch

Customer Relationship Management: Build and maintain strong relationships with key customers, partners, and stakeholders. Address customer concerns and inquiries promptly, ensuring high levels of customer satisfaction. Identify and cultivate new business opportunities within the area

Salary Negotiable based on experience, and benefits

APPLICATION PROCESS: Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively e-mail CV with qualifications and recent head and shoulder photo to Work Africa
Branch Manager position available in Eastern Cape, Port Elizabeth. This job position was posted by Work Africa. The job has been posted as a premium ad on 2024-11-02 at 13:01:02 in the Sales Marketing category

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