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Port Elizabeth: Commercial Lines Underwriter posted by Top Vitae






Date 2024-06-08
Job Title Commercial Lines Underwriter
Employer Top Vitae
More Information
Salary 0
Category Insurance And Investments
Location Eastern Cape
/ Port Elizabeth

Job Summary

This is a combined sales and service position, whose primary function is to provide quality service to clients and to cross-sell within the existing book of business. The Commercial Lines Underwriter will be the day-to-day liaison between insurance companies and their designated accounts. The Commercial Lines Underwriter will manage and control the relationships with their clients.

Requirements:

  • Matric Certificate
  • RE5 Qualification essential
  • Relevant Insurance qualification (Minimum NQF5) recognized with the FSCA essential
  • Class of Business Short Term Commercial Lines essential
  • Proven track record of PST training completed for all current products – non negotiable
  • Proven track record of CPD hours accrued for the current CPD Cycle – essential
  • Registered Representative with FSCA (no debarments or pending debarments etc).
  • Computer skills and knowledge (Word, Excel, Outlook, Internet)
  • 3 or more years experience in commercial lines underwriting
  • In depth knowledge of insurance coverages and the ability to communicate this clearly to clients and insurers
  • Afrikaans speaking non-negotiable
  • Experience in commercial lines insurance. As needed, they will co-ordinate and defer to the manager, marketing staff and insurers on strategic account issues and potential problems.

Daily servicing of clients will include but is not limited to:

  • Addressing various coverage issues
  • Contract analysis
  • Exposure analysis
  • All endorsement activity
  • Routine coverage questions
  • Problem solving
  • Account renewal control in combination with the marketing staff
  • Checking and binding policies

General Client Management:

  • Build and maintain constructive and effective relationships with clients by meeting and exceeding expectations
  • Provide consistent, accurate, timely and pertinent communication to clients through constant touch, phone calls, e-mails etc.
  • Respond to client inquiries/issues within the established timelines
  • Resolve/assist with any service or claims queries
  • Assist the marketing staff in the compilation of insurance portfolios for clients
  • Assist clients in making appropriate coverage changes; make each contact a marketing opportunity
  • Inform and educate clients about coverage, exclusions and exposures; document electronic files accordingly
  • Assist clients by helping to devise means to mitigate risks e.g. additional security measures
  • Update Growth Charts after the completion of all/any financial transactions

Follow up on survey requirements:

  • Respond to clients needs by producing certificates, policies and other related items accurately and on time
  • Monitor and review client satisfaction
  • Maintain up to date records of communication with clients

Renewals:

  • On receipt of the monthly renewal list from their Team Leader, assist the Account Executive to market, negotiate, prepare and analyse alternative renewal options
  • Where applicable, on receipt of complete renewal instructions from the Account Executive proceed with the renewal process
  • Where the Account Executive indicates they do not require involvement, undertake the renewal procedure according to company standards and requirements
  • Develop written and electronic renewal material as appropriate
  • Input required information as necessary
View Job  Port Elizabeth: Admin Assistant (Financial Services) posted by Headhunters

Please consider your application unsuccessful if you have not received a response within two weeks of applying

Commercial Lines Underwriter position available in Eastern Cape, Port Elizabeth. This job position was posted by Top Vitae. The job has been posted as a premium ad on 2024-06-08 at 13:00:24 in the Insurance And Investments category

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