You will work closely with the Head of Research Management and will be expected to be an industry expert with a diverse range of experience in managing, but more importantly developing a best-in-class QA department.

Responsibilities:

Build & Lead the QA Function: Develop, implement, and enforce data quality standards and procedures to ensure the accuracy, completeness, and consistency of data used in market research projects. Team Setup & Management: Recruit, train, and manage a team of QA Controllers to support Research Operations. Data Auditing: Conduct regular audits of databases and data sources to assess data quality and promptly address any identified issues. Data Profiling and Monitoring: Proactively identify trends and patterns that may affect data integrity and take appropriate actions to address them. Issue Resolution: Work closely with research, operations, and client service teams to embed a quality-first culture. Data Security and Compliance: Ensure data security and compliance with relevant data protection regulations and policies. Continuous Improvement: Stay up to date with industry best practices and emerging trends, recommending and implementing improvements to existing processes. Time Management: Coordinate daily, weekly and monthly tasks and deadlines to maximise efficiency.

Requirements:

Degree in a relevant field (e.g., Statistics, Business Analytics, Computer Science, Research). Minimum 5 years in a Quality Assurance role, preferably in market research or data driven industries. Proven track record of setting up and managing a QA function, including hiring and leading teams. Strong understanding of research methodologies, data validation techniques, and quality frameworks. Proficiency in data analysis tools and programming languages commonly used in data quality management (e.g., SQL, SAS, Python, R). Familiarity with data visualisation and reporting tools (e.g. Power BI) for communicating data quality metrics. Skills: A strong leader with the ability to manage a diverse team. A can-do attitude. Eagerness to grow and learn with the company as part of a high-performing team. Strong numeracy skills and exceptional attention to detail. A proactive problem solver and quick thinker. Strong communication and interpersonal skills to collaborate with cross-functional teams Ability to work independently. Please consider your application unsuccessful if you have not received a response within two weeks of applying.

Data Quality Manager position available in Nelson Mandela Bay, Port Elizabeth. This job position was posted by . The job has been posted on 2025-04-17 in the It Computing Software category

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