Job Description
About the Role
We are seeking a dynamic and client-focused Account Manager to join our growing marketing agency. The successful candidate will act as the primary liaison between clients and internal creative teams, ensuring campaigns are delivered successfully, on time, and within budget.
Key Responsibilities
- Client Relationship Management
- Build and maintain strong relationships with agency clients
- Serve as the main point of contact for client communication and campaign coordination
- Understand client objectives, brand strategies, and marketing goals
- Ensure high levels of client satisfaction and retention
- Campaign & Project Management
- Coordinate marketing campaigns from briefing through to execution and reporting
- Manage timelines, deliverables, budgets, and internal workflow processes
- Liaise with creative, digital, social media, and production teams to ensure successful project delivery
- Ensure all campaigns are delivered on time and meet quality standards
- Strategy & Reporting
- Assist in developing marketing strategies and campaign recommendations
- Monitor campaign performance and provide regular client feedback and reporting
- Identify opportunities for upselling and growing client accounts
- Administration & Operations
- Manage client budgets, quotations, invoicing, and approvals
- Maintain accurate project documentation and records
- Ensure clear communication between clients and internal departments
Requirements
- Diploma or Degree in Marketing, Communications, Business, or related field
- 3–5 years’ experience in an Account Manager or Client Services role
- Previous experience within a marketing, advertising, or creative agency essential
- Strong understanding of digital marketing, branding, and campaign management
- Excellent communication and presentation skills
Qualifications
None mentioned.
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Marketing / advertising / PR Jobs in Nelson Mandela Bay
In Nelson Mandela Bay, the marketing, advertising, and public relations (PR) industry is a thriving sector that caters to a diverse range of businesses and organizations. Typically, job seekers in this field can expect to find opportunities across various industries, including financial services, technology, manufacturing, and more. Generally speaking, these roles require a strong understanding of the local market and a keen eye for innovative solutions.
When it comes to salary expectations, it’s common to see broad ranges that vary depending on factors like experience, company size, and industry sector. Typically, entry-level positions in marketing and advertising can expect salaries ranging from R400 000 to R600 000 per annum, while senior roles can command upwards of R800 000 to R1 200 000. However, please note that these are general estimates, and actual salaries may differ based on individual circumstances.
Common skills required for marketing, advertising, and PR professionals in Nelson Mandela Bay include strong communication and writing skills, a deep understanding of digital marketing platforms, creativity and innovation, analytical and problem-solving abilities, project management expertise, and attention to detail. Additionally, proficiency in languages such as Afrikaans, isiXhosa, or English is often an asset.
In terms of industry sectors that commonly employ these roles, the financial services sector is a significant player, followed by the technology industry, manufacturing sector, and tourism and hospitality industries. These sectors require marketing and advertising professionals to develop targeted campaigns, manage brand reputation, and foster relationships with customers and stakeholders.
For those looking to advance their careers in this field, it’s common to see opportunities for growth in areas such as digital strategy, content creation, and social media management. Many companies also offer training and development programs that can help employees enhance their skills and stay up-to-date with industry trends. By developing a strong skillset and building professional networks, job seekers can position themselves for success in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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