Port Elizabeth: IT Installation and Support Technician posted by Headhunters
Posted on 2025-09-12 00:00:00
| Employer | Headhunters |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Eastern Cape / Port Elizabeth |
Job Summary
Our client, an IT software company servicing the broader hospitality industry, is currently looking to hire a POS Installation and Support Technician based in Port Elizabeth.
Only PE, Uitenhage and Despatch candidates will be considered for this role.
Requirements:
- Grade 12 / Matric is essential.
- A+ and / or N+ certification or equivalent technical experience.
- Minimum 1 years experience in IT hardware support or onsite technical installations.
- POS, retail, or hospitality technology experience preferred.
- Drivers and Own Reliable Transport Essential.
Responsibilities, but not limited to:
1. Onsite Support and Troubleshooting:
- Resolve onsite technical issues and hardware faults during or after installations.
- Replace or repair faulty POS equipment (e.g., power supplies, printers, terminals).
2. Hardware Installation and Hardware Setup:
- Install POS terminals, printers, cash drawers, scanners, and kitchen display systems.
- Connect all equipment to necessary power, LAN, and networking infrastructure.
3. Onsite Configuration and Testing:
- Configure BIOS settings, network parameters (e.g., static IPs), printer paths, and display settings.
- Load and configure POS client software (under guidance of internal team).
4. Client Liaison and Go-Live Support:
- Deliver professional, client-facing support during go-lives.
- Communicate concerns or risks to internal teams.
5. Documentation and Feedback:
- Complete installation checklists and log work using mobile tools.
- Ensure accurate photos, notes, and client signoffs are captured.
6. General:
- Collect and return hardware stock from office as needed.
- Participate in internal training or technical refreshers.
- Assist during major upgrade or multi-site rollout projects.
Please note that only shortlisted candidates will be contacted. Please consider your application unsuccessful should you not receive a response within two weeks of applying.
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