It Technician / Engineer
Posted on 2025-03-09
Employer | Headhunters |
---|---|
Salary | 0 |
Category | Retail |
Location | Eastern Cape / Port Elizabeth |
Job Summary
- Certificate in Information Technology or related fields (NQF 5)
- Diploma in Information Technology or related fields (NQF 6) – Advantageous
- Additional certifications (CompTIA, Microsoft, or other industry-related certifications) are a plus.
- 5 years’ experience in a similar role
- Office 365 experience – Advantageous
- Computer Literacy (MS Office Suite and job-specific software)
- Certificate Microsoft Client Operating Systems
- Endpoint Security
- Server and Application Backups
Responsibilities
Cyber Security (20%)
- Deploy and maintain endpoint security solutions (anti-virus, anti-malware, intrusion detection/prevention).
- Monitor systems and networks for security breaches and vulnerabilities.
- Respond to security incidents and take appropriate measures.
- Raise awareness about cyber security threats and best practices.
- Deliver and evaluate cyber security training (e.g., KnowBe4).
- Ensure regular completion and documentation of cyber security training.
Desktops, Laptops, Printers and Videoconferencing (20%)
- Install, configure, and troubleshoot hardware/software for desktops, laptops, and printers.
- Provide end-user support and training.
- Perform regular maintenance, updates, and patches.
- Deploy and monitor Windows updates across the organization.
Backups and Disaster Recovery (20%)
- Ensure backups run as scheduled and monitor backup performance.
- Regularly test data recovery processes.
- Provide reports on backup status and resolve issues.
- Maintain and update backup hardware/software.
System Support: Sage Payroll, Register My Battery, Warehouse Scanning (10%)
- Provide technical support for Sage Payroll, Register My Battery, and warehouse scanning systems.
- Ensure system uptime and user satisfaction.
Compliance and Cost Control (10%)
- Ensure responsible use of resources and cost-saving initiatives.
- Maintain compliance with financial and operational procedures.
- Report risks and areas of concern.
- Implement corrective actions and ensure housekeeping standards.
Customer Service (20%)
- Build strong relationships with internal and external customers.
- Solve problems efficiently and uphold company values.
Please be advised that if you do not receive a response within two weeks of applying, you may consider your application unsuccessful.
It Technician / Engineer position available in Eastern Cape, Port Elizabeth. This job position was posted by Headhunters. The job has been posted as a char8000 ad on 2025-03-09 at 01:00:14 in the Retail category
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