| Date | 2024-06-03 |
|---|---|
| Job Title | Operations Manager |
| Employer | More Information |
| Salary | TBA |
| Category | Transport Logistics Warehouse |
| Location |
Nelson Mandela Bay / Port Elizabeth |
Job Summary
This position will mainly be responsible for: 1. CUSTOMER SERVICE, MARKETING & SCHEDULING – Liaising with customers for orders, inquiries, and rates. – Daily scheduling of fleet in Port Elizabeth, George, and Eastern Cape area. – Coordination with Head of Operations and Subcontractors department on the allocation of loads. – Forwarding of ETA reports. – Forwarding of high-risk loads daily. – Route inspections. – The recruitment of new customers through customer visits as indicated by the marketing plan. – Research regarding new customers. – Visits to existing customers to ensure continuous, high-quality service and maintain good customer relations. – Inspection of client`s distribution department and facilities. – Continuous telephone contact with new and existing customers. – Communication with customers in the event of lost cargo, hi-jacking of vehicles, and accidents, as well as any claims arising from the above. – Regular follow-up visits to new and existing customers. – Facilitates negotiations between clients and company 2. STAFF & ADMINISTRATION – Settlement of outstanding disciplinary cases – long-distance drivers and accomplices. – Check and authorize workshop bakkie kms diesel consumption. – Coordination of workshop staff and tasks. – Checking of staff overtime. – Clock times received daily from staff office, check, sign, and send back. – Debriefing of drivers regarding diesel consumption, consumption of pods, and trip sheets. – Maintaining discipline. – Depot and workshop staff regularly test for alcohol and drugs. 3. DEPOT FUNCTIONS – Control of depot functions and depot staff. – Ensure that productivity in the depot is of high quality and that delays do not occur. – Ensure that ablution facilities are clean and tidy daily. – If repairs and maintenance are to be done to depot buildings, quotes are obtained and passed on for approval. – To arrange and keep up to date the firefighting equipment`s services. – Inform Security of any problems and ensure that their functions are carried out correctly. – Keep a register of all equipment and ensure that the former are booked in and out. – Ensure that RTMS requirements are met. – Ensure that all parked vehicles in the yard: Parked in the correct place. Ensure that vehicle keys are handed in to the Security department and locked. Diesel cards are registered and locked. Vehicles washed and clean including tarpaulins; Equipment is complete and in working order e.g. mobile phone, tracking etc.; Damaged products ex. cargoes are stored and registered and locked in the warehouse; Tires of vehicles are inflated and torqued. Hook up and unhook vehicles according to operating instructions. Equipment on vehicles is complete, e.g. tarpaulins, corner plates, paper savers, rubber strips, bells, etc. Vehicles depart according to operating instructions from Operations correct front hitch/lean-to and driver etc.; Vehicles leave depot on time in the morning accordingly work assignments passed on the previous evening. Ensure that security performs their duties in accordance with duty statements. 4. GENERAL – Inventory control of parts storage and purchases. – Service of equipment e.g. compressor / forklift / weapon etc. – Depot cleanliness and maintenance. – Daily inspection of local fleets and trailers. – Transmission of daily tires report. – Make regular after-hours visits to the depot to ensure that everything is in order. – Responsible for the arrival of pallets in relation to the Eastern Cape.
Operations Manager position available in Nelson Mandela Bay, Port Elizabeth. This job position was posted by . The job has been posted on 2024-06-03 in the Transport Logistics Warehouse category
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