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Port Elizabeth: RETAIL STORE SUPERVISOR/ GQEBERHA posted by Work Africa

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Job Description

About the Role

Work Africa is seeking a Retail Store Supervisor/Gqebhera to join our team in Port Elizabeth. The successful candidate will be responsible for managing the day-to-day operations of the retail store, ensuring excellent customer service and maintaining high levels of product availability. This is an exciting opportunity for a motivated individual with experience in retail management.

Key Responsibilities

  • Process customer payments accurately using the POS system.
  • Welcome and assist customers in a friendly, professional manner.
  • Identify and address customer queries or complaints, taking appropriate corrective action.
  • Support the training of new employees when required.
  • Clean and replenish shop shelves in line with established procedures.
  • Maintain the back stock area in accordance with departmental standards.
  • Assist colleagues as needed.
  • Carry out additional duties as assigned to support operational requirements.
  • Share responsibility for maintaining overall shop cleanliness.
  • Understand and comply with customer service quality standards as set by management.
  • Provide support to other departments when required.
  • Adhere to organisational and departmental policies and procedures.

Requirements

  • Matric
  • A tertiary qualification in Sales will be advantageous.
  • Computer literate with advanced Microsoft Excel skills and Great Plains.
  • Valid drivers licence
  • A minimum of 2 years of retail store management experience will be advantageous.
  • Prior experience in pricing and margin management over a range of products
  • Experience in point-of-sale systems.
  • Prior experience in stock control, merchandising, and stock rotation

Qualifications

None mentioned.

Salary & Benefits

R13,000 + benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Retail Jobs in Eastern Cape

The retail industry is a significant sector in the Eastern Cape region of South Africa, typically employing a diverse range of professionals to manage and support its operations. Generally, this includes store managers, sales associates, logistics coordinators, and customer service representatives, among others. These roles often require a mix of technical skills, communication abilities, and interpersonal skills to effectively interact with customers, colleagues, and suppliers.

Typically, salaries for retail positions in the Eastern Cape can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions may fall within the R20 000 – R40 000 per annum range, while more senior roles or those in larger companies may command salaries ranging from R60 000 to R120 000 per annum or more. However, it is essential to note that actual salaries can differ significantly based on individual circumstances.

Common skills required for retail positions in the Eastern Cape often include strong communication and interpersonal abilities, a basic understanding of retail operations and management principles, technical skills such as proficiency in Microsoft Office applications, and analytical skills to track sales trends and inventory levels. Additionally, adaptability, problem-solving skills, and an ability to work in a fast-paced environment are typically valued by employers.

The Eastern Cape is home to various industries that commonly employ retail professionals, including financial services sector companies, technology industry firms, manufacturing sector businesses, and small to medium-sized enterprises across multiple sectors. Other emerging fields that may also be worth exploring include e-commerce, hospitality, and tourism.

For those interested in pursuing a career in retail, there are often opportunities for advancement within the company, such as promotions to senior roles or training programs to develop specific skills. Career development typically involves taking on additional responsibilities, seeking out mentorship and coaching, and staying up-to-date with industry trends and best practices. With experience and a willingness to learn, retail professionals can progress to senior management positions, specialist roles, or even entrepreneurship.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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