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Port Elizabeth: Service Intern – Uitenhage




Date 2024-07-04
Job Title Service Intern – Uitenhage
Employer
More Information
Salary Stipend Monthly
Category Engineering
Location Nelson Mandela Bay
/ Port Elizabeth

Job Summary

Duties and

Responsibilities:

Assist in Service Operations: Support the service team in day-to-day operations, including but not limited to repairs, maintenance, and customer service. Documentation and Reporting: Maintain accurate records of service activities, including work orders, service reports, and customer feedback. Prepare periodic reports summarizing service activities and performance metrics. Customer Interaction: Interact with customers to understand their service requirements, provide assistance, and ensure customer satisfaction. Handle inquiries, schedule appointments, and follow up on service requests. Technical Support: Assist technicians in troubleshooting issues, utilising diagnostic equipment, and performing repairs as directed by supervisors. Quality Assurance: Participate in quality control processes to ensure service standards are met or exceeded. Conduct inspections and checks to identify and rectify any deviations from quality standards. Process Improvement: Contribute ideas and suggestions for improving service processes, efficiency, and customer satisfaction. Work collaboratively with team members to implement identified improvements. Training and Development: Actively engage in training sessions and on-the-job learning opportunities to enhance technical skills, product knowledge, and overall professional development. Qualifications and

Requirements:

Completed Matric/Grade12 (Certificate Required) Qualifications in Metrology, Mechanical Engineering, or a related field. Strong interest in gaining practical experience in the service and maintenance of equipment. Strong mechanical aptitude and technical skills, with the ability to quickly learn and apply new concepts. Excellent communication and interpersonal skills, with the ability to interact effectively with colleagues and customers. Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment. Proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint). Valid driver`s license is a must.

Service Intern – Uitenhage position available in Nelson Mandela Bay, Port Elizabeth. This job position was posted by . The job has been posted on 2024-07-04 in the Engineering category

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