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Port Elizabeth: Services Manager – Mercantile Life Healthcare posted by Edgexec (Pty) Ltd

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Job Description

About the Role

The Services Manager role at Edgexec (Pty) Ltd in Port Elizabeth is a permanent position that plays a pivotal role in ensuring a hospital environment that operates seamlessly, safely, and efficiently. The successful candidate will lead critical support services directly impacting patient care and operational excellence.

Key Responsibilities

  • Manage and monitor external service providers against agreed SLAs and performance metrics
  • Drive quality assurance, audits, and compliance with health, safety, and environmental standards
  • Lead budgeting, forecasting, cost control, and capex planning for soft services
  • Build effective relationships with internal stakeholders and external partners
  • Lead, develop, and motivate large operational teams
  • Identify service gaps, trends, and improvement opportunities to enhance efficiency and quality
  • Ensure facilities are consistently maintained in a clean, safe, and operational state

Requirements

A relevant degree or national diploma at NQF level 7

35 years experience managing soft services or integrated facilities management

Proven experience leading large teams and managing outsourced service providers

Strong knowledge of SLA, contract, and budget management

Understanding of health and safety legislation and quality management systems

Healthcare sector experience is advantageous

Qualifications

Formal education/certifications not mentioned in the original job description.

Salary & Benefits

Salary information not explicitly stated in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Medical Professions Jobs in Eastern Cape

Working in the medical professions is a rewarding and challenging career path, with various opportunities available in Eastern Cape, South Africa. Typically, these roles are found in hospitals, clinics, research institutions, and healthcare management companies, across a range of industries such as primary care, specialized care, and public health.

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The salary range for medical professionals in Eastern Cape can vary widely, depending on factors like experience, company size, industry sector, and qualifications. Generally, salaries can fall within the R400 000 to R1 million per annum bracket, although these figures are subject to variation and may not reflect individual circumstances or current market conditions.

Common skills required for medical professionals in Eastern Cape include strong communication and interpersonal skills, a high level of empathy and emotional intelligence, as well as technical expertise in their specific field. Additionally, many employers value skills like problem-solving, leadership, and adaptability, as well as proficiency in electronic health records and healthcare management software.

The industries that commonly employ medical professionals in Eastern Cape include the public health sector, private hospitals and clinics, research institutions, and healthcare management companies. Other sectors, such as education and non-profit organizations, may also offer opportunities for medical professionals.

Career development opportunities are plentiful for medical professionals in Eastern Cape, with many options available for advancement within their current organization or for pursuing further education and qualifications. Typically, career progression paths involve moving into senior roles, specializing in a particular area of medicine, or transitioning into healthcare management or administration. Many employers also offer training programs, mentorship schemes, and continuing professional development opportunities to support the ongoing growth and development of their staff.

For job seekers interested in pursuing a career in medical professions, it is essential to research the various industries and organizations operating in Eastern Cape, and to develop a strong understanding of the skills and qualifications required for success.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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