Key Responsibilities: Oversee supply management, stock control, and procurement performance reporting Address operational issues promptly and escalate when needed Recommend process improvements to enhance compliance and customer satisfaction Act as liaison for customer service and delivery hubs, resolving queries effectively Generate and analyze performance reports for delivery hubs and franchisees Ensure accurate data capturing and maintain quality control across systems Perform tasks using internal ERP systems Complete procurement tasks aligned with time, quality, and cost requirements Negotiate optimal procurement terms and maintain relevant documentation Process and submit approved invoices and supporting documents for payment Ensure proper invoice workflow including approvals, GRNs, and documentation scanning Adhere to monthly finance deadlines (15th of each month) Perform ad hoc duties as assigned Requirements: Matric (Grade 12); Diploma or Degree in related field advantageous 35 years relevant experience in supply chain, procurement, or admin Strong communication and reporting skills Proficient in MS Excel (advanced), Outlook, and internet browsing Comfortable working in a fast-paced environment with strict deadlines Ability to interpret data and identify actionable insights Weekend and overtime work may be required Key Competencies & Attributes: High attention to detail and accuracy Strong organizational and problem-solving skills Reliable, responsible, and proactive approach Effective communicator across all levels Demonstrates efficiency, quality, and accountability Adheres to health & safety and company policies Strong work ethic and flexibility