South Africa: Broker Support Office Assistant (Finance) posted by AtripleA recruitment & temps
Posted on 2025-07-02 00:00:00
Employer | AtripleA recruitment & temps |
---|---|
Category | Other Finance/Accounting |
Location | South Africa / South Africa |
Job Summary
Medical Industry
Our Client is seeking a BROKER SUPPORT OFFICE ASSISTANT to join their team in Faerie Glen.
Should you meet the above requirements, please email your CV to cathy@aaaa.co.za with copy of ID, qualifications and latest payslip
Main purpose of the job:
Responsible for the Administrative duties in the regional office in Gauteng, liaising with in-house consultants, Medical schemes and other product suppliers and services.
Responsibilities:
- Building and maintain good relationships with all stakeholders as Indicated below:
- Maintain excellent client service daily on:
- Receiving, checking and submitting of Medical Scheme applications, GAP cover applications &/or all applications of product suppliers
- Confirmation of application received and submitted to client & consultant
- Feedback received from product supplier to client & consultant
- Follow-up on outstanding information & documentation on all applications for all product suppliers
- Follow-up on all feedback received
- Follow-up on GAP certificates received, send to client & consultant & maintaining records
- Submitting documents of changes in membership status to product suppliers
- Submitting documents of finalising an application to product suppliers
- Receiving, submitting and confirming of broker appointments received
- Receiving, submitting of claims and claim queries via Telephonic / e-mail / fax related services
- Receiving, submitting of chronic applications
- Follow-up & feedback on all claims & chronic submissions to client & consultant
- Benefit confirmation via telephonic / e-mail / fax related services
- Membership status confirmation via Telephonic / e-mail / fax related services
- Authorisation assistance
- Forwarding Membership Enquiries to product suppliers (e.g. requesting membership certificates / Tax certificates / new membership card) and provide feedback to client & consultant.
- Maintaining records and statistics re administration service rendered (e.g. # of applications, faxes, e-mail enquiries, etc.) on Atwork system & Pansol
- Maintaining & updating the consultant book and supplying this to consultant on a weekly basis
- Keeping record of all client Complaints, the escalation and resolving thereof.
- Walk-In Centre related services
- Receiving of queries regarding Gap Cover and non-payment of claims etc.
- Product suppliers rejection list supply to consultant for follow-up
- Product suppliers cancellation list supply to consultant for follow-up
- Maintain spread-sheet of other schemes member admission
- General Office Duties
Requirements:
- Grade 12
- Tertiary Qualification (diploma)
- 3 years experience in a similar role
- Administration experience
- English and Afrikaans speaking a must
- Medical Aid Scheme knowledge is a must (know the Medical Schemes Act)
- Knowledge to interpret scheme rules and administration processes
Salary: R7500.00 per month
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in South Africa
More jobs in South Africa
Browse Other Finance/Accounting Jobs
Browse AtripleA recruitment & temps Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pietermaritzburg: HOUSE SUPERVISOR – this is a live in position posted by CHOC CHILDHOOD CANCER FOUNDATION SOUTH AFRICA
To supervise patient admissions to the house in conjunction with the relevant hospital and CHOC staff. To ensure that the CHOC house policy and house...
View Job
HOUSE SUPERVISOR – this is a live in position
Pretoria East: Assistant Manager – and Progress to a Manager posted by South African Military Surplus (Tent Pro)
The right candidate will begin as an Assistant Manager and progress to a Manager.We are looking for preferably a young Afrikaans Male between the ages of...
View Job
Assistant Manager – and Progress to a Manager
Sandton: Business Development Manager posted by Hikvision South Africa
Should have large experience for developing Industrial market by approaching and building solid relationship with both Distributors and End Users.Good...
View Job
Business Development Manager
Sandton: Network Product Sales Engineer posted by Hikvision South Africa
Familiar with the mainstream network communication product brands and distribution channels in the South African market. Has a history of cooperation with...
View Job
Network Product Sales Engineer
Boksburg: Sales Specialist – Urgently Needed posted by Zoomlion South Africa
Locations Boksburg, Durban, Bloemfontein, Middelburg and LimpopoJob ResponsibilitiesMeeting monthly sales targets.Prospecting, qualifying and generating new...
View Job
Sales Specialist – Urgently Needed
South Africa: Lead Software Engineer – Contract – CPT/JHB – Remote
Our Client a Global Tech firm is seeking a Lead Software Engineer to join their team in PE or the Eastern cape Onsite on a contract basis. They offer...
View Job
Lead Software Engineer – Contract – CPT/JHB – Remote
South Africa: Programme Manager- SAP – Onsite PE or Eastern Cape- Contract
Our Client a Global Tech firm is seeking a Programme Manager to join their team in PE or the Eastern cape Onsite on a contract basis. They offer stability,...
View Job
Programme Manager- SAP – Onsite PE or Eastern Cape- Contract
South Africa: HR Administration
Human Resource Administrator Stellenbosch Our client is looking for a Human Resource Administrator HR Administrator with 3-5 years experience. This is a...
View Job
HR Administration
South Africa: Front Desk Office Administrator
The ideal candidate is proactive, deadline-driven, and able to multitask efficiently in a fast-paced environment. If youre a go-getter who thrives under...
View Job
Front Desk Office Administrator
South Africa: CBU 15700 – Quality Officer
Employer Description Our client is a construction company specializing in integrated property and infrastructure solutions. They are involved in property...
View Job
CBU 15700 – Quality Officer
South Africa: Maintenance Technician
As a Maintenance Technician, you will work on a variety of HVAC and mechanical installations, including ventilation systems, heat pumps, and potable water...
View Job
Maintenance Technician
South Africa: Customer Services Consultant
Respond to customer questions regarding products, services, order status, and account information via email, or chat. Assist customers in placing,...
View Job
Customer Services Consultant
South Africa: Quality Control Inspector
Responsibilities Product Inspection Perform regular quality checks on raw materials, in-process products, and finished goods to verify they meet established...
View Job
Quality Control Inspector
South Africa: Mechanical Systems Technician
You will work from our clients location in Den Helder, supporting projects in the region. These projects are run by multidisciplinary teams consisting of...
View Job
Mechanical Systems Technician
South Africa: Team Lead – Full Stack JavaScript Engineer – REMOTE – R1.2m PA
Were building powerful, user-focused software that shapes the future of digit a experiences. Were a collaborative, forward-thinking team with a passion for...
View Job
Team Lead – Full Stack JavaScript Engineer – REMOTE – R1.2m PA
South Africa: Service Technician â Instrumentation & Control Systems
You will be responsible for the maintenance, troubleshooting, and improvement of Measurement Control MR installations and Building Management Systems BMS...
View Job
Service Technician â Instrumentation & Control Systems
South Africa: Operations Manager (SaaS/Tech) (CPT Onsite)
ENVIRONMENT A fast-growing German-based Tech company in the SaaS digital services space is looking for an Operations Manager to oversee day-to-day...
View Job
Operations Manager (SaaS/Tech) (CPT Onsite)
South Africa: Tenders/Marketing Assistant
TendersMarketing Assistant Support High-Impact Sales and Marketing Efforts in a Dynamic, Office-Based Role in Epping Marketing Procurement Full-Time ...
View Job
Tenders/Marketing Assistant
South Africa: Management Accountant (CPT Onsite)
ENVIRONMENT PROVIDE oversight of the financial management activities within a German-based Tech company seeking to fill the role of its next Management...
View Job
Management Accountant (CPT Onsite)
South Africa: PreOwned Vehicle Sales Executive
Minimum Requirements Should have a minimum of 2 to 4 years experience as a PreOwned Vehicle Sales Executive within the Automotive Industry A Valid Drivers...
View Job
PreOwned Vehicle Sales Executive
South Africa: Trade Management Support Analyst (Charles River IMS) (CPT Onsite)
ENVIRONMENT PROVIDE a first point of contact to the business to enable efficient and effective restoration of incidents and requests for service as the next...
View Job
Trade Management Support Analyst (Charles River IMS) (CPT Onsite)
South Africa: Assistant Buyer
Assistant Buyer Paarden Eiland Our client is looking for an Assistant Buyer with 2-3 years experience with purchasing locally and internationally....
View Job
Assistant Buyer
South Africa: DENTIST | PIETERMARITZBURG, KZN
An upmarket Dental Practice in Pietermaritzburg , KwaZulu-Natal, requires a skilled, HPCSA Registered Dentist to join their team. Are you a skilled, Dentist...
View Job
DENTIST | PIETERMARITZBURG, KZN
South Africa: Used Vehicle Sales Executive – Helderberg
Duties include Meet Sales Targets Maximize the sale of pre-owned vehicles in line with dealership goals. Maximize Gross Profits Achieve optimal first and...
View Job
Used Vehicle Sales Executive – Helderberg
South Africa: TJ 15406 – Digital Infrastructure Engineer (IoT & Edge-to-Cloud Platforms)
Employer Description Provide organisations with greater access to data-driven decision-making tools Job Description End-to-End Engineering across all layers...
View Job
TJ 15406 – Digital Infrastructure Engineer (IoT & Edge-to-Cloud Platforms)