Job Description
Key Responsibilities:
Market the Company, its Products, Solutions, and continuously improve the Clients perception of the Company
The Account Manager must have a good understanding of the following: –
Client Organisational Structure, Client Environment, Client decision making process, Clients KPIs, Client Projects
and Strategic direction, Client Procurement cycles and processes, Understand the competitive landscape.
Provide Clients with continuous Product and Solutions updates
Responsible for the day-to-day management of current Clients, and to generate new business
Achieve Quarterly and Annual Sales Targets
Maintain and grow market share within the Public & Municipalities, Agencies and Parastatals Sector
Provide weekly feedback on pipelines and quotations as well as strategic initiatives for projects
Conduct and submit monthly sales forecasting
Update Sales Tools and relevant systems, along with the Customer Information Sheet
Client calls, Physical visits all Clients at least once every 2 weeks, minimum of 12 Client visits per week
Client calls: Telephonic all Clients at least once a week. Must be able to do daily call planning on all Accounts allocated
Prepare and provide Clients with quotations on request
Follow up on a bi-monthly basis on quotations (possible and already distributed)
Ensure Client is updated on deliveries and order progress as and when needed
Do deliveries if required
Provide after-sales support to Clients
Follow up on Invoices and Payments
Attend weekly debtors meetings
Attend product training sessions
Ensure internal training is up to date on a quarterly basis
Attend sales meetings & marketing events
Assistance as and when required with tender submissions
Ad-hoc requests as and when required
Qualifications Required:
Senior Certificate (essential)
Relevant qualification (preferred)
Minimum of 7 years relevant experience in a senior sales position within the Public & Municipalities, Agencies and
Parastatals Sector
Technical Knowledge as per below Products
Product Knowledge including VOIP, Audio Visual, Video Conferencing, WIFI, Networking, Client Computing & Data
Centre Solutions (Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP, Dell. VM Ware)
Should have achieved a Target performance of more than 75% over the past 3 Years
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