Pretoria: Business Analyst – Hybrid

Our client is searching for a Business Analyst to join their team in Pretoria – Hybrid (2-3 days a week at the office) Job Purpose: To analyse business needs, define system requirements, and translate them into effective solutions that improve business processes and support system redevelopment initiatives. The role involves working on system enhancements, legacy system rewrites, and integration projects aimed at optimising business performance. Role Responsibilities: Gather, document, and validate Business Requirement Specifications (BRS), functional and non-functional requirements and end-to-end business processes Develop and maintain Functional System Design (FSD) and User Requirement Specification (URS) documents Maintain the Requirement Traceability Matrix (RTM) and related artefacts Conduct User Interface (UI) and workflow analysis with business teams Facilitate review and sign-off of requirements and documentation with product and technical stakeholders Review and refine project scope and enforce standard SDLC templates and processes Identify process gaps and recommend practical improvement initiatives Collaborate closely with development and QA teams to clarify and communicate requirements Support planning and tracking of project deliverables through to release Requirements for a Business Analyst: Relevant tertiary Degree or Diploma Minimum 2 years’ experience as a Business Analyst in a software development environment Proficiency in MS Office (Word, Excel, PowerPoint) Proficiency in Confluence, Markdown formatted documents, Proficiency in Kanban/ Jira Proficiency in LucidChart Proven experience in Agile methodologies Experience in financial services, particularly banking, insurance, or payments advantageous Lean Six Sigma or similar certification advantageous Personality Attributes: Strong communication and stakeholder management skills Analytical and detail-oriented Problem-solver with critical thinking ability Collaborative and adaptable team player Confident, professional, and proactive Able to influence and navigate complex environments