Job Description
Responsibilities
• To uphold the brand and the perception of the brand in the market by ensuring a consistent high-quality customer experience
• Ensure all operational protocols are always adhered to.
• Identifying opportunities to improve the service process and customer experience.
• Handle challenging customers in a highly pressurized environment.
• Ensure SLA, ring time and abandoned rate within agreed norms.
• Capturing all customer interactions whether from email or telephonic on the Company CRM system
Requirements and Experience
• Matric/ Diploma
• 2-3 years previous experience in a Call Centre environment in sales or on-line support
• Understanding of contact centre environment and technology
• Preferably have a similar background such as Company or photography in general.
Skills
• Fully bilingual in English and Afrikaans in both verbal and written communication.
• Computer literate
• Conflict management
• Quality & customer focused.
• Influencing and persuading
• Overcoming objections and be assertive
• Team player & can work independently.
Send your CV and latest pay slip to .za
ATripleA Recruitment and Temps
.za
#ATripleA #recruitment #vacancy # Client# Care# Consultant
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Advertising/Media Sales Jobs in Gauteng
The advertising and media sales industry is a dynamic field in Gauteng, South Africa, with a strong demand for skilled professionals. Typically, job seekers in this sector can expect to find employment in a variety of roles, including account management, sales, and business development. Generally, the industry is driven by the growth of digital marketing and the increasing importance of media channels in reaching target audiences.
When it comes to salary expectations, advertising and media sales professionals can typically earn a broad range of salaries, depending on factors such as experience, company size, and industry sector. While exact figures are difficult to determine due to variation across companies and sectors, common salary ranges for entry-level roles often start at around R200 000 – R300 000 per annum, with senior positions exceeding R600 000 – R800 000 or more. However, please note that these are broad estimates, and actual salaries can vary significantly.
Common skills required for advertising and media sales professionals include excellent communication and negotiation skills, a strong understanding of marketing principles, digital media knowledge, and analytical capabilities. Typically, employers look for candidates with experience in the industry, as well as proficiency in Microsoft Office, CRM systems, and other software applications commonly used in the field. Additionally, media-specific skills such as social media advertising, search engine optimisation, and data analysis are highly valued.
The advertising and media sales industry is often dominated by various sectors, including financial services, technology, manufacturing, and retail. Companies across these industries frequently require professionals to manage their advertising budgets, negotiate with media agencies, and develop targeted marketing campaigns. The growth of digital media has created a high demand for skilled professionals who can navigate the complexities of online advertising.
Career development opportunities in this field are numerous, with many companies investing heavily in training and development programs for their employees. Typically, experienced professionals can move into senior roles, such as sales manager or account director, while those with a talent for leadership may be identified for promotion to general management positions. With the constant evolution of digital media, there is always room for innovation and growth in this exciting and dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Create a professional email address for job hunting - avoid nicknames or casual addresses.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Durban: National Marketing Manager posted by Hire Resolve
A leading manufacturing and building solutions company is looking for an experienced National Marketing Manager with strong experience in external...
View JobBrits: Procurement Superintendent posted by Hire Resolve
A leading metals recovery and processing company in the mining and heavy industrial sector is looking for an experienced Procurement…
View JobAtlantis: Stock Controller posted by Hire Resolve
A leading metal recycling company is looking for an experienced Stock Controller Scrap & Recycling with strong experience in inventory…
View JobCape Town: Commercial Manager (Planning) posted by Hire Resolve
A leading fashion retail company is looking for an experienced Commercial Manager (Planning) with strong experience in merchandise and financial…
View JobCape Town: Logistics Coordinator posted by Hire Resolve
A leading premium food and lifestyle brand is looking for a meticulous Logistics Coordinator with a strong background in international…
View JobCape Town: Technical Buyer posted by Hire Resolve
A leading international supplier to the mining and oil and gas industries is looking for a self-sufficient Technical Buyer with…
View Job
Browse Employers
Job Alerts