Pretoria: Creditors Clerk posted by People Dimension

About the Role

The Creditors Clerk role is a critical position in our team that requires exceptional organizational skills, attention to detail, and excellent communication abilities. As a Creditors Clerk, you will be responsible for reconciling service provider statements, managing accounts, and ensuring timely payments.

Key Responsibilities

• Reconcile Service Provider Statements received as per targets set by the Creditors Team Leader monthly
• Receive Statement from Service Provider and upload them onto CCA under the correct SP profile
• Use Recon Template to complete the recon using the SP Statement and Age Analysis from Evolution
• Reconcile each line item by allocating each case to the correct category on the recon
• Ensure the recon balances to both SP statement and Evolution account
• Send all non-validated queries to the Call Centre Finance Team to investigate and resolve. Save the recon in the allocated folder for recon feedback and follow up and ensure all queries are resolved before the month end deadlines in place.
• Update CCA with all reconciling items with a relevant debtors note stating that this case is a reconciling item
• Upload all recons and statements to the CCA under the correct Service Provider profile, using the correct document name
• Send the detailed Recon to the Service Provider with accurate feedback once the recon is complete.
• Contact all service providers to resolve long outstanding queries to ensure an accurate account of records
• Save all recons, age analysis and Statements to the SP folder on the W:Drive to ensure accurate record keeping as per the Business Process in place.
• Escalate all problematic Service Providers and long outstanding queries to the Creditors Team Leader to assist with resolving with the relevant department / Service Provider.
• Ensure your phone line is available to answer all calls received.
• Attend to all email queries and ensure that the SP has been received feedback.
• Return all phone messages within the 15-minute deadline and close the message on the CCA
• Submit your daily report to the Creditors Team Leader for work completed for the day

Requirements

• Excel, including macros, lookups, and pivot tables
• Clear Criminal Record and ITC Checks required
• Previous experience reporting into senior management

Qualifications

Matric (Grade 12) essential. Relevant finance, accounting, or bookkeeping qualification will be advantageous.

Salary & Benefits

Not specified in the original job description.

Culture fit:

• Sense of urgency
• Adhere to rules and processes
• Organized
• Systematic
• Teamwork and engagement
• Able to gain respect from the team
• Leadership

Criteria:

• Excel, including macros, lookups, and pivot tables
• Clear Criminal Record and ITC Checks required because
• Previous experience reporting into senior management