Pretoria: Direct Sales posted by ICTEngage
Posted on 2025-09-05 00:00:00
| Employer | ICTEngage |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Pretoria |
Job Summary
Job Purpose
As a Direct Sales Representative for a client, your mission is to drive revenue by promoting our comprehensive ICT and managed solutions to both new and existing clients. Youll educate clients on how our tailored services, ranging from internet connectivity to VoIP, server hosting, and cloud solutions, can improve their operations, lower costs, and elevate productivity. This role requires a proactive approach, extensive client travel, and strong relationship-building to meet or exceed monthly sales targets while enhancing customer satisfaction.
Key Responsibilities
Sales and Business Development
- Identify and meet with potential clients to showcase our tailored ICT and managed services.
- Generate new leads, grow our client base, and convert prospects into signed clients.
- Secure new business by preparing quotes, proposals, and ensuring all necessary documentation is collected.
- Act as client contact manage expectations, respond to inquiries, cancellations, and sales requests promptly.
- Exceed monthly sales quotas through cross-selling, up-selling, and add-ons.
Order Management and Deployment
- Facilitate client orders, oversee roll-outs, and coordinate installations with internal teams and third-party vendors.
- Schedule and conduct site surveys to assess infrastructure and call-flow needs.
- Oversee testing to ensure solutions (e.g., VoIP/PABX, hosting, printers/copiers, power backup) are functioning as intended.
- Organize training for clients on using our solutions effectively, such as VoIP systems, hosting platforms, etc.
Customer Relations and After-Sales Service
- Make proactive “goodwill” calls to ensure satisfaction and smooth experience post-deployment.
- Handle customer complaints, investigate issues, propose solutions, and escalate recommendations to management as needed.
- Foster strong relationships with existing clients to encourage repeat business.
Reporting and Planning
- Plan and optimize daily travel and client visit schedules for efficient time management.
- Produce regular reports: weekly call logs, work schedules, monthly sales performance, and client status updates for your department manager.
Financial and Administrative Duties
- Ensure all finance-related paperwork is received, clients approve site completion, sign-off is arranged, and payment is processed.
- Liaise with technical teams on complex client requests (e.g., CRM integrations, advanced network routing).
Market Intelligence and Product Knowledge
- Conduct market research to understand competitor offerings and refine sales strategies.
- Stay current on our full suite of services, ranging from ICT infrastructure and internet solutions to copier services, CCTV/biometrics, power backup, and financial services, plus improve sales techniques continually.
- Develop and deliver compelling sales presentations and demos.
- Participate in marketing events and represent Innovation Hub professionally at all times.
Additional Duties
- Perform other duties assigned by the department manager.
- Adhere to Innovation Hub Groups vision, policies, and ICTG guidelines.
Required Knowledge, Skills & Abilities
- Minimum 2 years of sales experience in a similar B2B ICT, managed services, or telecommunications role.
- Highly organized, efficient, and able to work under pressure to meet targets.
- Strong customer service focus with excellent negotiation and communication skills (both written and verbal).
- Proficiency in CRM software and MS Office (Word, Excel, PowerPoint, Outlook).
- Self-starter with the ability to work independently and a positive, hardworking attitude.
- Excellent interpersonal skills to build trust and professional relationships.
Click Go Apply to apply online!
Get Similar Job Alerts
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pretoria: We currently have a Learnership Available for people living with a Disability posted by AtripleA recruitment & temps
We currently have a Learnership Available for people living with a DisabilityPosition In-store Sales ConsultantLocation PretoriaNationwide!You need to have...
View Job
We currently have a Learnership Available for people living with a Disability
Pretoria: Recruitment Consultant needed In Pretoria posted by AtripleA recruitment & temps
Recruitment Consultant needed, Pretoria Salary R 5 000, R 10 000 R 15 000 CommNo Role over Targets No Desk feesNo Cold CallingDesired Skills and...
View Job
Recruitment Consultant needed In Pretoria
Pretoria City: Marketing Officer – Urgently needed posted by Business Academy Southern Africa
Key Responsibilities - Develop and execute comprehensive marketing plans to promote our short business courses.- Manage digital marketing campaigns, social...
View Job
Marketing Officer – Urgently needed
Pretoria: Process/Mech Engineer posted by Elchemie
Process Engineer Water amp Chemical TreatmentLocation Pretoria with regular travel to sites in Mpumalanga Witbank areaIndustry Water Treatment Engineering...
View Job
Process/Mech Engineer
Pretoria: Paralegal (South Africa) posted by Staff Outsource Solutions
This is a remote position. About the Role We are currently hiring Paralegals to support our U.S.-based legal clients. If youre a highly organized legal...
View Job
Paralegal (South Africa)
Pretoria East: ADMINISTRATION posted by dycer engineering
Looking for someone who does not mind working in a foundry, to do numerous admin tasks including - Method sheets - Reporting and analysis of scrap -...
View Job
ADMINISTRATION
Pretoria East: Stoke Mechanics posted by Legends
URGENTLY NEEDED 2 STOKE MECHANICS WITH LAWNMOWER EXPERIENCEBusiness URGENTLY looking for 2 stroke mechanics with comprehensive knowledge and experience on...
View Job
Stoke Mechanics
Pretoria: Quality & Food Safety Manager posted by Hire Resolve
Hire Resolves client is seeking an experienced Food Safety Manager. As the Quality and Food Safety Manager, youll play a critical role in ensuring that the...
View Job
Quality & Food Safety Manager
Pretoria East: Qualified Technician / Mechanic – Must be qualified with Red Seal posted by Heyman Motors
Must be qualified with Red SealMust have a minimum of 5 years post-qualification work experienceMust have valid drivers licenseMust be South African...
View Job
Qualified Technician / Mechanic – Must be qualified with Red Seal
Pretoria: Supply Chain Analyst posted by Profile Personnel
Supply Chain Analyst required for an automotive company based in East London Purpose To provide critical support for the Supply Chain amp Operations...
View Job
Supply Chain Analyst
Pretoria: Electronic Engineer posted by PRR Recruitment Services
Electronic Engineer Software, AI amp ML Pretoria, Market-Related CTC NegotiableA leading RampD engineering firm in the defence and security sector is...
View Job
Electronic Engineer
Pretoria: F & I Manager posted by First Degree Recruitment
We are looking for a Finance and Insurance Business manager for a Vehicle dealership in Pretoria.The role would require some of the following duties...
View Job
F & I Manager
Pretoria: C&I Engineer ( (Control and Instrumentation) (Junior OR Experienced) posted by Profession Hub
LocationPretoria East Office-based, minimal travelAbout the CompanyA stable, well-established consulting engineering firm in Pretoria East, providing...
View Job
C&I Engineer ( (Control and Instrumentation) (Junior OR Experienced)
Pretoria: Solution Sales Specialist – Pretoria posted by Hire Resolve
Hire Resolves client is looking for anbspSolution Sales Specialist to join their team in Gauteng.nbspThe Solution Sales Specialist will leverage technical...
View Job
Solution Sales Specialist – Pretoria
Pretoria East: Painter and Waterproofer posted by Mr Maintenance
Established company looking labour with the following skills1. Painting of Walls2. Painting of Roofs3. Spray painting of roofs4. Waterproofing5. Torch-on...
View Job
Painter and Waterproofer
Pretoria East: Foreman posted by Block Projects
Site foreman required with experience in renovations and maintenance. Must have valid drivers license. To understand Afrikaans is a bonus. Fluent in English...
View Job
Foreman
Pretoria: IT, Network and Cybersecurity Support Technician posted by Profession Hub
Our client is a fast-growing technology solutions provider that helps businesses unlock the power of data and digital infrastructure. They offer managed IT,...
View Job
IT, Network and Cybersecurity Support Technician
Pretoria North: Building Maintenance Assistant – Building Maintenance Assistant (Handyman) posted by Maintain Industries
Job DescriptionEnthusiastic and experienced Building maintenance technicians Handyman.The primary responsibility is to ensure customer satisfaction at the...
View Job
Building Maintenance Assistant – Building Maintenance Assistant (Handyman)
Pretoria: Electrician – Electrician with handyman experience posted by Maintain Industries
Enthusiastic and experienced Qualified Electrician and Handyman.The primary responsibility is to ensure customer satisfaction at the highest possible level....
View Job
Electrician – Electrician with handyman experience
Pretoria North: Building Maintenance Technician – Building Maintenance Technician / Handyman posted by Maintain Industries
Job DescriptionEnthusiastic and experienced Building maintenance technicians Handyman.The primary responsibility is to ensure customer satisfaction at the...
View Job
Building Maintenance Technician – Building Maintenance Technician / Handyman
Pretoria: We are seeking a dedicated and technically skilled IT Field Technician to join our team in Nelspruit , Pretoria posted by AtripleA recruitment & temps
Job SummaryWe are seeking a dedicated and technically skilled IT Field Technician to join our team in Mthatha and BloemfonteinThe successful candidate will...
View Job
We are seeking a dedicated and technically skilled IT Field Technician to join our team in Nelspruit , Pretoria
Pretoria North: IT Security Engineer posted by CodeConnect Staffing (Pty) Ltd
Job OverviewLocation PretoriaExperience Level Mid LevelWork Model 2 days remote per week post-probationA well-established medical devices company is seeking...
View Job
IT Security Engineer
Pretoria North: Manager: IT Operations posted by CodeConnect Staffing (Pty) Ltd
Job OverviewLocation PretoriaExperience Level Mid-SeniorCompany Industry Medical Devices An opportunity exists for a hands-on IT Operations Manager to lead...
View Job
Manager
Pretoria East: SENIOR COPIER TECHNICIAN posted by DYNAMIC TECHNOLOGIES
Experienced field copier technician wanted Installation of new copiers Maintaining current copiers Inspecting, analyzing, and troubleshooting systems and...
View Job
SENIOR COPIER TECHNICIAN
Pretoria East: Junior Buyer/Receptionist posted by Selepe Projects
The successful candidate will have the following duties and responsibilitiesManagement of vendor applications and database registrationsProduct inquiry...
View Job
Junior Buyer/Receptionist