Job Description
Key Responsibilities
- Lead the transformation of Client Partners into AIenabled strategic advisors through structured 120day capability roadmaps
- Orchestrate collaboration with Data Sciences teams to embed predictive models into client journeys and ROIdriven storytelling
- Drive Csuite relationships, enhancing retention and expansion through continuous insight and sentiment monitoring
- Align crossfunctional roadmaps with Product and Data Science teams to convert multisource insights into influential content
- Establish KPIs, governance, and agile feedback loops that enable a highperforming humanAI hybrid advisory capability
Job Experience and Skills Required
Education
- MBA or BSc in Business, Marketing, Insights, or related field
- Certifications in AI strategy, prompt engineering, or data storytelling (advantageous)
Experience
- 12+ years in insights, consulting, CX, or strategy, with 5+ years leading teams in productled research
- Proven success in African markets and AIdriven transformation
- Strong track record engaging the Csuite and driving revenue growth
Skills
- Hybrid leadership—coaching teams in AI literacy, insight storytelling, and CRM orchestration
- Ability to operate in matrix structures with Data Science / Technology divisions
- Deep understanding of ESOMAR ethics, predictive advisory, and insight commercialisation
Nonnegotiables
- Passion for evolving traditional research into techenhanced strategic value
- Ability to merge human intelligence with AIpowered outputs to influence executive decisionmaking
Apply now!
For more exciting Finance vacancies, please visit:
? .za
I also specialise in recruiting:
- Actuarial roles
- Data Scientists / Analysts
- Risk Analysts
- Pricing Specialists
- Machine Learning & AI Specialists
- Quantitative Experts across Banking, Insurance & FinTech
If you have not heard from us within two weeks, please consider your application unsuccessful.
For more information, contact:
Heidi Joubert – Specialist Recruitment Consultant
Connect with me on LinkedIn:
? .za
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