Job Description
Key Responsibilities
- Lead the evolution of Client Partners into AIenabled strategic advisors through structured 120day upskilling roadmaps
- Orchestrate collaboration with Data Sciences to embed predictive models into client journeys and ROIdriven storytelling
- Drive Csuite relationships, enhancing retention and expansion through continuous insight and sentiment monitoring
- Align crossfunctional roadmaps with Product and Data Science teams; convert multisource insights into influential content
- Set KPIs, governance, and agile feedback loops that ensure a highperforming humanAI hybrid advisory capability
Job Experience and Skills Required
Education:
- MBA or BSc in Business, Marketing, or Insights
- Certifications in AI strategy, prompt engineering, or data storytelling (advantageous)
Experience:
- 12+ years in insights/consulting, including 5+ years leading teams in productled research, CX, or strategy
- Proven success in African markets and AIdriven transformation
- Strong track record in Csuite engagement and revenue growth
Skills:
- Hybrid leadership—coaching teams in AI literacy, storytelling, and CRM orchestration
- Ability to work in matrix structures with Data Science/Tech divisions
- Deep understanding of ESOMAR ethics, predictive advisory, and insight commercialisation
Nonnegotiables:
- Passion for evolving traditional research into techenhanced strategic value
- Ability to merge human insight with AIpowered outputs to influence executive decisionmaking
Apply now!
For more exciting Finance vacancies, please visit:
.za
I also specialise in recruiting:
– Actuarial roles
– Data Scientists / Analysts
– Risk Analysts
– Pricing Specialists
– Machine Learning & AI Specialists
– Quantitative Experts across Banking, Insurance & FinTech
If you have not had any response in two weeks, please consider the application unsuccessful.
For more information, contact:
Heidi Joubert – Specialist Recruitment Consultant
Connect with me on LinkedIn: .za
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