Job Description
Who we are: A leading technology services company specialising in infrastructure, platform and application operations. We help clients achieve secure, scalable and high-performing digital environments through our AIOps Evolution Framework.
What we are looking for: Head of Solutions, Architecture and Implementations
What you will do:
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Turn the CTOs technology strategy into practical, scalable solutions
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Design and implement enterprise architectures across cloud, hybrid and on-prem environments
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Lead solution delivery and integrations with multiple vendors and technology platforms
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Ensure all solutions meet governance and compliance standards (ITIL, ISO, POPIA, etc.)
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Align solutions with the business service delivery and ITSM frameworks.
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Drive automation using DevOps, CI/CD and Infrastructure as Code (IaC) practices
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Introduce AI-driven automation, advanced monitoring and observability tools
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Manage risks, security and data protection across all implementations
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Oversee vendor relationships and ensure performance and delivery standards are met
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Measure and report on solution performance and continuous improvement
What you must have:
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10+ years experience in IT architecture, implementation, or service delivery
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Proven experience leading large complex technology and multi-vendor projects
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Strong technical background in cloud, AIOps, automation and observability tools
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Hands-on knowledge of platforms like ScienceLogic SL1, ServiceNow, OpenTelemetry and Prometheus
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Excellent leadership, governance and vendor management skills
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