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Pretoria: Intermediate IT Support Technician posted by iStaff Ltd

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Job Description

Minimum Requirements: CompTIA A and Network certification or equivalent knowledge At least 4 years of experience in a technical IT support role Experience using ticketing or service desk management systems Verifiable references Valid drivers licence and access to a reliable vehicle Ability to work both independently and collaboratively within a team Duties and Responsibilities: Key Responsibilities Deliver first- and second-level IT support to clients Administer and configure Azure resources Manage Microsoft 365 environments, including Entra ID/Azure AD Address and resolve logged IT incidents and service requests Provide support through the service desk and manage support tickets Install and configure software applications and systems Troubleshoot issues, identify root causes, and assist with problem resolution Develop and maintain clear and accurate technical documentation PLEASE NOTE : Thank you for your interest in this position, we will review and be in touch if you are suitable. Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying . Your CV will remain on our database and we will be in touch for other suitable positions. In the meantime, please download our EBOOK which will hopefully help you understand our process and how we work. When applying, ensure your CV is in WORD or PDF format, and not scanned. Scanned CVs will not be considered. If you are unable to apply through the link we have provided, please upload your CV to our website . We reserve the right to stop/renew adverts. By applying to our adverts, you accept our POPI Act policy, a copy which be found on our website

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Tshwane

In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.

When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.

Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.

The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.

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For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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