Job Description
In order to be considered the following is required:
- Certificate or Advanced Certificate in Information Technology
- Between 3 – 5 years of proven experience encompassing IT management, systems administration and project management
- Experience with software testing, API integration and data analysis
- Advanced technical expertise in Microsoft Server, Office 365, Active Directory, DNS / DHCP, Linux, VMware, Veeam, firewalls, networking and database administration (SQL / MySQL)
- General coding proficiency in PHP and mySQL and the ability to modify and troubleshoot code within a WordPress environment
- Intermediate understanding of C# coding language is advantageous
- Advanced Microsoft 365 Suite Skills (including Excel, Power Bi, Teams and Power Automate)
- Ability to manage IT budgets and procurement
- Demonstrated knowledge of various hosting models (shared vs cloud) and experience in planning, recommending, and executing migration strategies from traditional hosted environments to major cloud platforms (e.g., AWS, Azure)
- Strong communicator with the ability to lead teams and drive innovation
Duties & Responsibilities:
IT Operations & Support:
- Oversee daily IT operations, including installation, configuration, and maintenance of hardware, software and network systems
- Provide first, second and third-line support to all staff, ensuring timely resolution of technical issues
- Manage help desk operations, call logging and troubleshooting for hardware, software, networking and printing
- Maintain security and anti-virus protocols across all devices and systems
- Conduct regular network backups and ensure disaster recovery readiness
- Offer remote support to staff and clients as required
Infrastructure & Systems Administration:
- Administer Microsoft Server environments, Office 365
- Manage virtualization platforms, storage solutions and backup technologies
- Oversee firewall configuration and network security
- Implement and maintain hosted infrastructure, telecommunications, emails, switches, firewalls and fibre technologies
- Evaluate, test and advise on IT systems and projects, including integration with third-party platforms
IT Leadership & Project Management:
- Manage IT projects from conception to completion, including process improvement initiatives, software development and infrastructure upgrades
- Define project scope, allocate resources, set deadlines and establish communication strategies
- Assemble and guide project teams, ensuring adherence to schedules and budgets
- Track milestones, deliverables, and change requests for smooth project progression
- Present progress reports and integrate feedback for continuous improvement
- Collaborate with executives, department heads and external vendors to align IT strategy with business goals
IT Governance, Compliance & Budget Management:
- Establish and enforce IT policies, procedures and strategies to guarantee robust data security and compliance with regulatory requirements
- Oversee and manage the IT budget, handling procurement and expenditure for all hardware, software and services
- Maintain comprehensive documentation for all changes related to users, system functions and infrastructure
- Strengthen the IT infrastructure by implementing new technologies and conducting routine security checks
Stakeholder Engagement & Communication:
- Serve as the main liaison for IT matters, communicating updates on changes, milestones and other important information
- Provide training and support to staff on IT systems and best practices
- Manage relationships with internal and external IT service providers, ensuring high-quality service delivery
If you would like to email your CV directly please send it to *****@*****.co.za
Information displayed above not limited to advertisement.
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application. However, please keep a lookout on our website, www.********.co.za, for available positions which you may be suited for.
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