Menu Close

Pretoria: Sales Call Centre Agent posted by Numeral Financial Services Group

Pretoria: Sales Call Centre Agent posted by Numeral Financial Services Group

Posted on 2025-07-10 00:00:00

Job Summary

Position: Sales Call Centre Agent

Location: Pretoria

Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because were HIRING!

This role plays an integral part in our team, as you are the first point of contact between our customers and the Company. Therefore, setting the tone for customer satisfaction.

Great, so who is a good fit?

A specialist who is an expert in achieving and exceeding sales targets. Responsible for the relationship between the Company and the Client, as well as someone who has amazing organisation and timekeeping skills. You are self-motivated and self-driven with an unwavering ability to continuously learn and improve. You love working with people and your number one priority is customer satisfaction, as well as marketing the Business products.

You may be wondering, what does the duties include?

  • Meeting with possible investors for the LNDR Club;
  • Grow and build the investor Club membership;
  • Responsible to do presentations to possible investors so as to attain new business;
  • Manage and convert leads into sales and ensure outcomes are captured onto the system;
  • Informs clients by explaining procedures; answering questions; providing information;
  • Reviews customers credit profiles;
  • Adheres to affordability regulations functioning within the NCR & the NCA;
  • Cold calling and answering of inbound calls in a timely and friendly manner;
  • Evaluate problems and complaints of callers and provide proper solutions to them;
  • Respond to the needs of customers and provide personalised service;
  • Provides information on the companys products or services and generates interest in the offer;
  • Upsells products and services;
  • Research needed information using available resources;
  • Processes forms and applications;
  • Routes calls to other team members whenever needed;
  • Makes relevant notes from customer interactions;
  • Identify any issues that customers might be struggling with;
  • Report on customer feedback;
  • Complete call logs and reports;
  • Manage & update customer databases;
  • Follow-ups on customer calls;
  • Boost customer loyalty by offering a proper experience over the phone.

Are there any specific skills and attributes required?

  • Ability to build strong relationships and effectively identify problems as soon as they arise;
  • Analysis of stumbling blocks to find positive solutions and ability to develop alternative solutions to common issues;
  • Identify critical factors which will affect certain outcomes, as well as accurately evaluate options and establish priorities;
  • Anticipate outcomes and identify consequences;
  • Open and honest communication regarding products;
  • Actively listen to others to determine approach to be taken and the ability to persuade individuals so as to see reason;
  • Successful creation and implementation of negotiation strategy;
  • Ability to show empathy with excellent verbal and written communication skills;
  • Ability to provide concise and relevant information and able to provide advice when needed;
  • Ability to work alongside team to achieve a common goal;
  • Be mutually accountable for all projects taken on;
  • Ability to encourage differences and opinions;
  • Ability to perform tasks in an organised manner;
  • Set personal goals and ensure the achievement thereof;
  • Plan efficiently and effectively to ensure deadlines are met;
  • Ability to remain calm in a situation of conflict;
  • Display patience when dealing with stakeholders and team;
  • Highly disciplined with a willingness to learn;
  • Confident with the ability to apply resilience;
  • Cooperative and optimistic;
  • High attention to detail.
View Job  Mpumalanga: Field Guide posted by Craven Cottage CC

Take a look at the what the requirements for this amazing job is

  • Matric;
  • 3 years sales call centre experience;
  • Familiar with telephone and computer technology;
  • Experience within the financial services industry, preferred;
  • Experience in effectively making sales and reaching targets;
  • Customer service experience;
  • Availability for varied shifts;
  • Ability to handle pressure;
  • Knowledge of Retention and Recall.

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Gauteng

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Gauteng: Accountant – 6 months Contract position (Faerie Glen, Pretoria) posted by Express Employment Professionals Midrand

Drafting of internal financial statements.Managing the finance division.Day to day accounting.Submissions.Monthly reconciliations.Drafting of Management...


View Job
Accountant – 6 months Contract position (Faerie Glen, Pretoria)

Pretoria: Mechanic

Minimum requirements Qualified Mechanic advantage or Certification in vehicle repair and maintenance e.g. ASE, City Guilds 2 years of experience as a...

View Job  Durban: Legal, Risk and Compliance Officer | Durban

View Job
Mechanic

Pretoria: Financial Accountant

Manage the month-end and year-end closure process Prepare monthly general ledger reconciliations and perform regular audits to resolve discrepancies Oversee...


View Job
Financial Accountant

Pretoria: Software Testing Analyst

Required nature of experience Testing multiple platforms, including web and mobile based systems. Documentation and maintenance of software test artifacts....


View Job
Software Testing Analyst

Pretoria: Client Investment Tax Lead

Role Client Investment Tax Lead Category Tax Reporting Location Claremont Pretoria Sandton A leading financial services firm is seeking a highly...


View Job
Client Investment Tax Lead

Pretoria: Senior Full Stack Angular Developer

As an Intermediate to Senior Full Stack Angular Programmer , you will play a key role in building scalable, high-performance applications while ensuring...


View Job
Senior Full Stack Angular Developer

Pretoria East: Recruitment Consultant – IT Contracting posted by Network Contracting

Network Contract Solutions is in search of an enthusiastic and target driven individual looking to specialize in Contract IT Recruitment. This role will...


View Job
Recruitment Consultant – IT Contracting

Pretoria East: Recruitment Consultant – IT Contracting posted by Network Contracting

Network Contract Solutions is in search of an enthusiastic and target driven individual looking to specialize in Contract IT Recruitment. This role will...


View Job
Recruitment Consultant – IT Contracting

Pretoria: Full Stack Developer (C# and Angular)

Requirements Completed BSc degree 5 years of hands-on development experience with C, SQL Server, Angular Experience with Entity Framework, LINQ, or Azure...


View Job
Full Stack Developer (C# and Angular)

Pretoria East: Senior Accountant CA(SA) posted by PlaceTalent

Minimum RequirementsB.Com Accounting Degree or related Financial DegreeHonours Degree in Accounting or SAICA registration Desirable3 - 7 post article...


View Job
Senior Accountant CA(SA)

Pretoria East: Accountant posted by PlaceTalent

Minimum RequirementsB.Com Accounting Degree or related Financial Degree1 years post articles experiencenbspAccounting Software ie Pastel XeroMicrosoft...


View Job
Accountant

Pretoria: Back End Developer – 3198

Microservices Architecture , Cloud and Container Architecture At least 6 years worth of experience using back-end technologies such as Java Javascript ...


View Job
Back End Developer – 3198

Pretoria: Back End Developer – 2851

Development Java, Spring Framework, unit testing, REST, Swagger, Jira, Confluence, Python Static code analysis, affinity towards clean code, Unified...


View Job
Back End Developer – 2851

Pretoria: Corporate Security & Loss Control Officer – FMCG – Pretoria

Our FMCG client is looking for a dynamic, results-driven Corporate Security Loss Control Officer to join our Corporate Security team. The successful...

View Job  Cape Town: Offshore Technicians - Angola/SA posted by Southey Contracting Offshore Division

View Job
Corporate Security & Loss Control Officer – FMCG – Pretoria

Pretoria: New Business Sales Consultant (B2B) – Vehicle Tracking

One of the leaders in the vehicle tracking industry is seeking TOP PERFORMERS with a great track record of getting new business in, to join the Pretoria...


View Job
New Business Sales Consultant (B2B) – Vehicle Tracking

Pretoria North: Credit Controller posted by Network Finance

Are you a meticulous Credit Controller with a passion for numbers and a keen eye for detail? Our reputable client in the agricultural industry located near...


View Job
Credit Controller

Pretoria: Head: Investment Management

Purpose of the role The positions primary role is to lead the division and provide strategic direction in fulfilling the mandate as an Investment Manager....


View Job
Head

Pretoria: Senior Full Stack C# Developer (.NET / Angular) – Centurion (Hybrid) – up to R1.08mil Per Annum

Were on the hunt for a Full Stack C Developer whos ready to step into a role with purpose and influence. This isnt just another dev jobits your chance to...


View Job
Senior Full Stack C# Developer (.NET / Angular) – Centurion (Hybrid) – up to R1.08mil Per Annum

Pretoria: Digital Marketing Specialist

About the Role As the Digital Marketing Specialist, you will take the lead on planning, implementing, and optimizing digital campaigns across platforms such...


View Job
Digital Marketing Specialist

Pretoria: Senior Analyst – Supervision: Banks And Payment

JOB DESCRIPTION Monitor compliance with legislation to ensure sound and efficient Financial Services Industry and the protection of consumers. Liaise with...


View Job
Senior Analyst – Supervision

Pretoria: Mechanical / Civil Engineer

Grade 12 with Bachelors Degree Mechanical Civil Minimum 2 Years Experience Revit Experience is a MUST and other relevant design software Must have own...


View Job
Mechanical / Civil Engineer

Pretoria: Boilermaker

Location Lynwood, Pretoria Job Description The boilermaker is responsible for shaping, assembling, and fitting metal parts and components to build and...


View Job
Boilermaker

Pretoria: Recruitment Consultant

Turn your talent for sales into a career with purpose At Network Recruitment , were on the hunt for driven Recruitment Consultants who thrive on results,...


View Job
Recruitment Consultant

Pretoria: Recruitment Consultant

Tired of being underchallenged or overlooked? If you have a sales mindset, relentless energy, and a hunger for more, then its time to step into a role where...


View Job
Recruitment Consultant

Pretoria: Recruitment Consultant

Are you ready to step into a career that is as ambitious as you are? At Network Recruitment , were looking for resilient, driven individuals to join our...


View Job
Recruitment Consultant

Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

More Jobs in Your Area