Pretoria: Sales Development Representative (SDR) – Telesales

Our client is searching for a Sales Development Representative (SDR) – Telesales to join their team in Pretoria. The mission Follow up and close existing quotes, work cold-call lists to book new business, and canvas new prospects when lists run dry. Keep a clean pipeline the team can rely on. What you’ll do Call every new quote within parameters, confirm spec/timing/decision process, and drive to PO. Run structured follow-ups (phone/email/WhatsApp) on all pending quotes every 48–72 hours until win/loss. Handle objections (price, lead time, MOQ, artwork) and negotiate within guardrails. Arrange for meeting with field rep if unable to close over phone/email. Work provided cold-call lists; Qualify lead, book discovery calls and quoting opportunities. Canvas/Prospect when lists thin: Research targets, revive lapsed customers, ask for referrals. Keep CRM (Zoho Bigin/CRM) spotless: Next step date on every opportunity; close reasons mandatory. Coordinate with Estimating/Production on feasibility, plates, lead times, and delivery slots. Adhere to POPIA and maintain do-not-contact hygiene. You’ll be measured on Quote-to-close rate Average days Quote ? PO Follow-up SLA: 100% of new quotes contacted in 24h; all pending quotes touched every 48–72h New pipeline created (meetings/quote requests) CRM hygiene (? 95% with next step close reason) What you bring Min 2 years in inside sales/telesales with closing responsibility (B2B). Perfectly Bi-lingual Afrikaans and English. Confident phone presence; concise written comms; resilient and coachable. Bonus: printing/packaging exposure (plates, substrates, MOQs, lead times) and/or LinkedIn list- building. Tools Zoho Bigin/CRM, Zoho Mail/Streams, telephony/softphone (click-to-call), WhatsApp Business, LinkedIn and other social medias, Google Workspace/Excel, QuickEasy Software, Microsoft Office. Location & hours Pretoria, Mon–Fri, 08:00–17:00