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Sandton: DMC Retail Travel Specialist

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Job Description

About the Role

We are seeking a highly skilled and experienced Retail Travel Specialist to join our team in Sandton. As a key member of our DMC, you will be responsible for delivering exceptional guest experiences, managing bookings, and driving sales growth. If you have a passion for delivering service excellence, a keen eye for detail, and excellent communication skills, we want to hear from you.

Key Responsibilities

  • Creative planning and designing of itineraries
  • Managing the reservations process for bookings in a manner which ensures guest budget is achieved
  • Handling of bookings from quote to finalising, invoicing and travel documents
  • Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues
  • Emergency duty on a rotational basis as per the DMC Emergency BOP
  • Calm and professional manner of servicing agents and guests
  • Proactive selling of our products and services ensuring the best possible safari for the guests

Requirements

  • A passion for delivering service excellence
  • An in-depth knowledge of Tourplan advantageous
  • A good knowledge of South Africa, Southern and East Africa preferable
  • A willingness and aptitude to learn
  • Good understanding of terms and conditions, product knowledge, third party and andBeyond Product destinations
  • Understanding of travel industry channels
  • Understanding and knowledge of the different markets in which andBeyond operates

Qualifications

None mentioned.

Salary & Benefits

Not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Admin / clerical / secretarial Jobs in North Johannesburg

In North Johannesburg, the administrative sector is a thriving industry, with various companies employing clerical and secretarial staff to support their operations. Typically, job seekers can expect to find a range of opportunities in this field, from small businesses to large corporations. Generally, administrative professionals play a vital role in ensuring the smooth running of an organisation’s day-to-day activities.

The salary range for admin and clerical roles in North Johannesburg is typically broad, with experience, company size, and industry sector being significant factors that can affect actual salaries. For example, someone with 2-3 years of experience in a small business may earn around R200,000 to R300,000 per annum, while an experienced administrator in a large corporation could earn upwards of R500,000 to R600,000 or more per year. However, it is essential to note that these are general estimates and can vary significantly depending on individual circumstances.

Common skills required for admin and clerical roles include proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and the capacity to work independently with minimal supervision. Other essential skills may include data entry, bookkeeping, or customer service experience, depending on the specific job requirements. Generally, having a strong foundation in English language and literature is also highly valued.

Many industries employ administrative staff, including financial services sector, technology industry, manufacturing sector, and healthcare services. In these sectors, admin professionals often support teams of professionals, manage office operations, and provide critical back-office support to ensure the smooth delivery of services.

Career development opportunities for admin and clerical staff are numerous, with many individuals progressing into leadership roles or specialising in specific areas such as human resources, payroll, or accounting. With experience and further training, professionals in this field can expect to take on more complex responsibilities, lead teams, and pursue senior administrative positions.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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