Sandton: Groups And Incentives Operations Consultant – Luxury African Safari Company – Sandton | Lb posted by Kendrick Recruitment

January 13, 2026 Jobs in Central Johannesburg

Kendrick Recruitment

North Johannesburg

Catering / hospitality

Job Description

About the Role

Kendrick Recruitment is seeking an experienced and detail-oriented Groups & Incentives Operations Consultant to join the team of one of our esteemed clients – a leading luxury African safari company based in Sandton. This position offers an exciting opportunity for a proactive individual with excellent organisational skills and a strong background in travel coordination.

Key Responsibilities

Coordinate and execute land tour programmes and events
Support the administrative management of travel files with a focus on operational efficiency and quality control
Travel with groups as required and provide on-site coordination
Collaborate with Reservations and Operations Managers to ensure profitability and compliance with commercial targets
Provide proactive operational support to the Groups & Incentives team
Build and maintain relationships with suppliers while monitoring service levels
Liaise with accounts teams to manage debtors and flag potential bad debt
Maintain up-to-date information on all confirmed services
Assist in the preparation and delivery of travel documentation and operating schedules
Ensure compliance with country-specific travel restrictions
Recommend improvements to guest experiences and service delivery
Escalate client or guest complaints promptly to relevant managers and assist in resolution
Be on call for emergencies and provide timely updates to clients and managers
Assist with special projects and duties assigned by management

Requirements

Strong knowledge of the travel and tourism industry, including current trends and destination management
Understanding of the company’s operating regions and product offerings
Commercial awareness to support strategic and operational decision-making
Solid understanding of emergency response protocols and risk mitigation

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Qualifications

Minimum 4–5 years of previous inbound tour consulting experience

Salary & Benefits

Salary: Negotiable DOE

About Catering / hospitality Jobs in North Johannesburg

The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.

In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.

The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.

Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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