Job Description
About the Role
Kendrick Recruitment is recruiting a Groups and Incentives Relief Consultant for a luxury safari property collection based in Sandton. This role is ideal for an experienced inbound consultant who thrives in a dynamic environment and is confident stepping in to manage group and incentive portfolios during consultant absences.
Key Responsibilities
- Supervising and managing the full workload of assigned consultants during periods of sickness, annual leave, or training, including re-quotes, ongoing proposals, operations management, and related tasks
- Assisting with and developing agent and hosted educational bookings, working closely with the Sales team to ensure seamless delivery
- Supporting the implementation, testing, and refinement of systems and procedures
- Following up on provisional bookings for relevant team portfolios
- Proactively following up on dormant or dead leads during quieter periods
- Assisting with the loading of bookings during peak booking periods
- Supporting Small Group Journeys as required
- Assisting with the procurement of new suppliers and products to enhance the Groups department offering and creativity
- Occasiously travelling with groups to assist with on-the-ground operations
Requirements
- In-depth knowledge of the tourism industry, including travel channels, destination management, current trends, and customer expectations
- Strong understanding of terms and conditions, operating markets, product knowledge, and third-party and internal destinations
- Relevant business understanding to support strategic thinking and commercial decision-making
- Passion for delivering service excellence
- Sound knowledge of South Africa, Southern Africa, and East Africa, with the ability to provide recommendations and destination support
- Basic understanding of crisis management protocols, emergency response, and risk mitigation strategies
Qualifications
- Minimum of 3 years previous inbound tour consulting experience
Salary & Benefits
Salary Negotiable DOE
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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