Guest Experience Liaison – Tourplan A Must
Posted on 2025-03-04
| Employer | Natebo Consulting |
|---|---|
| Salary | 20000 |
| Category | Tourism Hospitality |
| Location | Gauteng / Sandton |
Job Summary
Responsibilities:
Create seamless service delivery through regular correspondence with guests during their stay.Delighting them with high attention while focusing on the intricacies of the guest`s journey.Maintain effective communication with all journey stakeholders to ensure a smooth & friendly service delivery whilst ensuring all requirements are communicated effectively and efficiently.Deal promptly, efficiently, and pleasantly with any queries and resolve guest queries.Operating according to standards of operations, company policies and procedures and code of conduct.Offer highly personalised guest touch-points which generate significant real and perceived value through strong relationships with trade partners.Have extensive knowledge of all regions we package, attending all training sessions and site inspections where necessary.Analyse guest feedback and provide solutions to ensure continuous improvement towards guest satisfaction.
Guest Experience Liaison – Tourplan A Must position available in Gauteng, Sandton. This job position was posted by Natebo Consulting. The job has been posted as a free ad on 2025-03-04 at 10:40:43 in the Tourism Hospitality category
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