Search Results for: customer service support

Are you passionate about delivering exceptional customer service in the banking industry? Were looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract.Key Responsibilities:Handle inc

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities:Responsible for resol

We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector.This role is focused on providing professional inbound technical su

Key ResponsibilitiesIdentify and respond to the customers needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relev

Key Accountabilities/ Principle Responsibilities Ensure that all station staff carry out and perform their duties strictly in accordance with the contractâ??s Quality Management System encompassing: · The Clients Rules · Customer Relations ·

In this position you`ll be responsible for overseeing the sales operations of a company, providing guidance, and ensuring the sales team meets its targets. Here`s a typical job description for each role.Key Responsibilities:Team Management: Lead and motiva

What you`ll do:Perform data quality checks and process invoicesCoordinate vessel arrivals, cargo documentation and urgent shipmentsManage email queries, client communication, and container releasesMonitor hazardous, DAP / DDP shipments and customs stopsSup

JOB DESCRIPTION INFORMATION: Job Title:                                 Customer LiaisonEmp

Degree / NQF6 or NQF7 or Diploma Proven technical skills with hands-on experience working with industrial automation, drive systems, and H.V equipment.Minimum of 5 years of relevant experience in the commissioning, servicing, and maintenance of large

Minimum requirements:Matric essential.1–2 years’ experience in a customer support or service-related role.Strong admin and communication skills (verbal and written).Confident using email systems, support platforms (e.g. Zendesk), and task tools

Role OverviewThis internship is ideal for a driven, communicative, and organised individual who is eager to begin their career in internal sales and customer service within a technical environment. The intern will support the internal sales and external sa

About the CompanyOur client is a globally renowned leader in sustainable productivity solutions, known for engineering excellence and innovation. With a firm commitment to empowering industries through cutting-edge products and superior service, the compan

Your:Formal Education:Relevant degree or diplomaMicrosoft 365 Administrator (MS900 & MS102)Microsoft Azure Fundamentals (AZ900) & Azure Administrator (AZ104)A+/ N+/ and Security+ CertificationITIL V3/4Experience:6+ years’ technical experience

Our well-established client in the mining industry is looking for a Customer Support Manager to join their team KEY RESPONSIBILITIES: Business Development Maintain strong customer relationships (CRM) with the installed base and proactively identify new bus

Role Overview:Must own a cat This position involves supporting customers via phone, email, live chat, and social media, helping them choose the right food plans and resolving delivery queries.Beyond answering inquiries, the role focuses on providing tailor

JOB DESCRIPTION INFORMATION: Job Title:                                 Customer LiaisonEmp

Role OverviewThis role is ideal for a tech-savvy and service-driven professional who enjoys balancing team management, customer communication, and operational workflow. You’ll ensure technicians are efficiently deployed, customers are informed and su

Role OverviewThis is an on-the-ground sales position that requires a confident communicator who enjoys building relationships, meeting clients face-to-face, and expanding business in industrial, mining, aviation, and hardware markets. You’ll be respo

Service Department Manager OverviewOur client is expert in mechanical plantroom solutions, offering excellence in end-to-end services for hot water systems in domestic, commercial and industrial applications. They offer a full spectrum of services; includi

The OpportunityOur Client is looking for an experienced Field Services Manager to oversee our Field Service Department. This role combines team leadership, project management, and resource planning, ensuring the smooth execution of maintenance operations a

Requirements:Grade 12Diploma in Accounting / Finance advantageous2-3 years in a similar roleIntermediate Excel skillsProperty experience advantageousCollections experience advantageousSAGE experience advantageousResponsibilities include:Leasing Administrat

About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the

Duties include:Diagnose and evaluate faults for OEM and dealer vehicles as needed.Perform warranty repairs for dealers when required.Maintain accurate and up-to-date administrative records.Prepare technical reports and assist panel shops with OEM vehicle r

Job Purpose:We are seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador Air Services. In this role, you will focus on booking and managing air transportation, alongside other guest journey

A travel support manager plans travel accommodations and itineraries for clients. The job includes researching destinations and available services, coordinating activities, making transportation arrangements, and organizing necessary documentation. Must al

Summary of Tasks:Provide written reports to clients and maintain records of repairs and returns.Prepare, submit, and keep records of warranty claims.Offer telephonic and on-site support to customers.Provide internal technical sales support.Ensure complianc

Position: Service Account ManagerLocation: Port Elizabeth (with oversight over PE and KZN area customers)Industry: ManufacturingTravel Requirements: Frequent travel between Port Elizabeth and KwaZulu-NatalJob Purpose:The Service Account Manager will be res

Customer Success Consultant (POS25115)Based: Somerset WestSalary: R20 000.00 pm - R22 000.00 pm (negotiable – depending on your experience)Requirements:• Training/ Educator or Consulting experience• Bachelor`s Degree in Accounting or at lea

Customer Success Consultant (POS25116)Based: Somerset WestSalary: R22 000.00 pm - R25 000.00 pm (negotiable – depending on your experience)Requirements:• Training/ Educator or Consulting experience• Bachelor`s Degree in Accounting or at lea

MINIMUM REQUIREMENTS EDUCATION : Grade 12 QUALIFICATION : Logistics or Operations Diploma EXPERIENCE : 5 years in operations OTHER : Code 08 Driver’s Licence Clear criminal record Own Vehicle EE: Open to consider LIST OF TASKS: Full responsibility of servi

Requirements: Educational & Career Experience: Senior Certificate (Matric) with mathematics Ability to read, understand, and create technical drawings. Experience with Fusion 360 is preferred Post-matric technical qualification (e.g., certificate or di

Our client, who developed a financial wellness and inclusion platform that allows employees early access to already earned wages, is looking for Customer Support Agents.The ideal candidate will be responsible for providing exceptional customer service, res

One of the TOP banks in S.A. is seeking an experienced Customer Service / Client Service Consultant to join their branch in Cape Town on a 12-month contract. Qualifications and experience: Post Grad - MUSTDegree - MUSTNo less than 2 years` experience with

Are you a natural leader with strong people skills and a passion for customer care?Our client is looking for a Team Leader: Customer Care to join their team. They are seeking someone with a strong personality, the ability to thrive under pressure, and prov

MINIMUM REQUIREMENTS EDUCATION:Grade 12QUALIFICATION: Logistics or Operations DiplomaEXPERIENCE: 5 years in operationsOTHER: Code 08 Drivers LicenceClear criminal recordOwn VehicleEE: Open to considerLIST OF TASKS:Full responsibility of services within the

Technical Support Manager (Renewable Energy Sector - Johannesburg/Hybrid) Reports to: Head of Experience Location: Johannesburg Job Type: Permanent Workplace: Hybrid Salary: R35,000.00 - R45,000.00 Group Life Insurance (Based on experience, skill, and in

A travel support manager plans travel accommodations and itineraries for clients. The job includes researching destinations and available services, coordinating activities, making transportation arrangements, and organizing necessary documentation. Must al

Are you a natural leader with strong people skills and a passion for customer care? Our client is looking for a Team Leader: Customer Care to join their team. They are seeking someone with a strong personality, the ability to thrive under pressure, and pro

iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a customer-focused Service Desk Engineer to join our IT support team. In this role, you will be responsible for providing first-line technical assistance to users, resolving

Empowering users through expert technical support and seamless issue resolution. We are looking to hire a dynamic Support Engineer who will play a critical role in ensuring the smooth operation and functionality of products and systems, providing timely an

Our client in a FMCG industry is looking for a Customer Services Coordinator to be based in Kempton Park A Customer Service Coordinator is responsible for ensuring smooth communication and positive customer experiences by handling inquiries, resolving comp

Responsibilities: Resolving customer queries and requests from incoming calls and email correspondence. Email and fax the accounts to the clients. General ad-hoc tasks Assist in creating and implementing client-focused strategies to improve service deliver

Hire Resolve`s client is seeking a Director, Solutions & Services who will be responsible for directing and managing expert teams to deliver customized solution design and management, project delivery, and system product development. This role encompas

Our client, a leading provider of marine services specializing in vessel support and logistics, is looking for a Service Coordinator to join their team in Durban, KZN. The role involves coordinating customer services and ensuring the smooth operation of th

Hire Resolve is looking for a Web Junior Technical Support Agent to join their team in Cape Town, WC. The client is looking for a technically skilled (IT) candidate with all-round problem-solving abilities for the position of Technical Support Agent.

Service Manager – East London Industry: Hygiene Position Requirements: Grade 12 Logistics or Operations Diploma advantageous 5 years’ experience within an operations Code 08 Driver’s License Own Vehicle Clear criminal record KPA’s: Full responsibility of

Join Our Team as a Service Desk Agent – Be the Hero of IT Support Are you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent , you’ll be the first line of defense, providing fast, friendly, and effici

Are you a tech-savvy problem-solver who thrives on the road and enjoys making things work perfectly onsite? An exciting opportunity has opened up for a driven Field Service Technician to join a fast-paced, customer-focused team. This role is ideal for some

Summary: Associate is responsible for Product Support to customers within the call centre and support desk environment. Associates are required to utilize the call centre management system and log phone calls. Associates are required to facilitate email su

Customer Success Consultant (POS25115) Based: Somerset West Salary: R20 000.00 pm - R22 000.00 pm (negotiable depending on your experience) Requirements: Training/ Educator or Consulting experience Bachelor`s Degree in Accounting or at least 3 years of boo