Customer Support Consultant (Pos24302)
Posted on 2025-03-03
| Salary | R20k – 25k per month |
|---|---|
| Category | Customer Service Support |
| Location | Cape Town Region / Somerset West |
Job Summary
Requirements:
Training/ Educator or Consulting experience Bachelor`s Degree in Accounting or at least 3 years of bookkeeping experience Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages Excel proficiency intermediate Customer service / support experience will be advantageous Previous experience in the Property/Rental sector will be an advantage Responsibilities : Creating and managing training plans with customers Reporting on training progress of all customers that is in training Work directly with client to effectively coordinate each training project to completion. Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track. Provide system training to customers Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system Assist with preparing data and uploading on to the system for new customers Closing Date: 31 October 2024
Customer Support Consultant (Pos24302) position available in Cape Town Region, Somerset West. This job position was posted by . The job has been posted on 2025-03-03 in the Customer Service Support category
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