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Somerset West: Junior Services Coordinator (Refrigeration) posted by Status Staffing

Somerset West: Junior Services Coordinator (Refrigeration) posted by Status Staffing

Posted on 2025-08-25 00:00:00

Job Summary

A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE    :           Permanent
SECTOR                          :           Service Coordination  
BASIC SALARY              :           Market Related
START DATE                  :           A.S.A.P / Immediate

REQUIREMENTS:

  • Matric
  • Tertiary qualifications will be advantageous
  • 2–5 years’ experience in service coordination, helpdesk, or operations support
  • Proven track record working closely with clients and service technicians (Client scheduling)
  • Service Technician Scheduling & Time and Attendance – Vehicle Tracking / Trip Planning
  • Experience in technical service environments (e.g. refrigeration, field service, maintenance is a strong advantage
  • Highly responsive, deadline-driven, and committed to service excellence
  • Technical knowledge and background in refrigeration will be an advantage
  • Willingness to work after hours and be available for standby shifts (Weekends)
  • Must be a team player
  • Able to work in a high pressure and fast paste environment
  • Strong verbal and written communication skills
  • Problem Solving Skills – hands-on approach

 
DUTIES:
 
General Admin Tasks:

  • Manage switchboard.
  • Follow up with stores on documentation not received.
  • Manage all paperwork as needed.
  • Arrange technician accommodation with finance.
  • Arrange Courier for spares.
  • Generate casual wages purchase requisition and send to Finance.
  • Check Technicians clock-in/out for overtime calculation.

Main Responsibilities:

  • Scheduling call outs with in-house technicians and sub-contractors.
  • Logging and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end deadlines.
  • Technician scheduling and execution of the service call for a region.
  • Prepare customer quotes.
  • Customer Feedback regarding call outs.
  • Liaise with Customers daily.

HOURS:

  • Monday to Friday: 08:00 – 17:00

Should you meet all the requirements, apply on our website at www.********.co.za today.
Should you not hear back from us within 10 working days, please consider your application as unsuccessful.  We will retain your credentials for future similar roles.

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