Job Description
As a Junior Spa Therapist, you’ll be responsible for performing a variety of treatments, including massages, facials, and body therapies, ensuring guests receive a rejuvenating and relaxing experience. You’ll work closely with the Spa team to uphold the high standards of the spa and contribute to a seamless guest journey.
Requirements:
- A relevant, accredited two-year national or international certificate or diploma in beauty therapy.
- Previous experience working at reception or in the front office, preferably in a hospitality environment.
- Ability to perform all spa treatments, including but not limited to advanced skincare, body treatments, and nail treatments.
- Computer literacy with a working knowledge of booking systems.
- Fluency in Afrikaans and English, with excellent written and verbal communication skills.
- Availability to work hospitality hours, including weekends and public holidays.
- Team player with a positive attitude: energetic, goal-driven, and reliable.
- Well-groomed, professional appearance.
Key Responsibilities:
- Provide a wide range of treatments, including facials, massages, body treatments, and advanced beauty therapies.
- Perform treatments with a focus on quality and customer satisfaction.
- Assess guests’ needs and customise treatments based on their preferences and skincare requirements.
- Maintain a high level of cleanliness and hygiene in the spa and treatment rooms.
- Stay up to date with product knowledge and industry trends to recommend appropriate products to guests.
- Assist with reception duties, such as guest check-ins, scheduling, and payments when necessary.
- Provide guests with information on spa services and guide them as needed.
- Coordinate with fellow spa therapists to ensure smooth operations.
- Handle calls, emails, and bookings professionally.
- Collaborate with other team members to create a seamless and exceptional guest experience.
- Ensure all treatments are performed in accordance with health and safety standards.
***Only shortlisted candidates will be contacted***
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