Job Description
Purpose of the Role
: The Community Scheme Coordinator supports day-to-day administration, financial oversight and governance compliance of sectional title schemes and homeowners associations The role provides training in community scheme management and is ideal for candidates developing a career in property management community governance or estate administrationKey responsibilities include but are not limited to
- Preparing and circulating notices agendas and minutes for trustee and general meetings
- Maintaining scheme records owner registers and filing systems
- Supporting compliance with relevant legislation and management rules
- Liaising with trustees, owners and residents on routine administrative matters
- Compiling and distributing annual reports insurance schedules and trustee packs
- Supporting preparation of annual budgets levy schedules and financial reports
- Issuing levy statements and assisting with arrears monitoring and collections
- Reconciling supplier invoices and payment requisitions for approval
- Assisting with financial queries from owners or trustees
- Logging and tracking maintenance requests
- Obtaining quotations and liaising with contractors and service providers
- Maintaining maintenance schedules and records for the 10-year Maintenance Repair and Replacement Plan
- Conducting or participating in routine site inspections and reporting findings
- Serving as a primary contact point for routine owner and tenant queries
- Preparing correspondence and following up on action items from trustee meetings
- Maintaining professional communication between managing agent trustees and service providers
- Assisting with managing rule compliance and issuing notices when required
- Maintaining confidentiality and integrity in handling scheme information
- Upholding the standards of relevant regulatory bodies
- Committing to continuous learning and development in sectional title management
Criteria
- Matric is essential
- Tertiary qualification or certificate in Property Management | Real Estate Business Administration or equivalent is advantageous
- Knowledge or exposure to community schemes property management or estate administration is preferred
- Proficiency in MS Office and comfort with online management platforms
- Valid drivers licence and reliable transport is essential
- Excellent people | customer service skills
- Strong administrative and organisational skills
- Excellent written and verbal communication – proficiency in both English and Afrikaans
- Attention to detail and accuracy in recordkeeping
- Ability to prioritise tasks and meet deadlines
- Professional service-oriented attitude with strong interpersonal skills and eagerness to learn and grow within the property management sector
Career Progression
Successful candidates will have the opportunity to grow into a Portfolio Manager role overseeing multiple sectional title and HOA schemes with training and mentorship provided by senior management
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