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South Africa: Back Office Support posted by Greys Recruitment






Date 2024-06-10
Job Title Back Office Support
Employer Greys Recruitment
More Information
Salary 20000
Category Sales Marketing
Location South Africa
/ South Africa

Job Summary

Requirements:

 

  • Matric
  • Previous experience in an office/Admin/Support role
  • Good MS Office skills, especially Outlook, Excel, and MS Word (good working knowledge).
  • Be tech-savvy, and be familiar with Facebook, Linkedin, and Google searching.
  • Previous cold calling experience
  • This position is not suitable for a person with extensive family commitments as it is hands-on from 8 am to 5pm and fast paced.

Responsibilities:

 
Daily coverage:
On a daily basis the following tasks need to happen:

  • Email proposals send to contact lists from Linkedin, Facebook, and other platforms.
  • Follow up on email sent within one week with a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when required.
  • Daily follow-up on up previous day’s LinkedIn newly accepted invites with an email and telephone call.
  • Social Media Adverts – Facebook, Linked and other platforms on a daily basis. A minimum amount of adverts to be placed daily will apply.
  • Assisting with daily quotes for clients and private clients and general customer liaison.
  • Action-specific targeted projects via email and phone calls
  • Ad hoc sales-related administration.
  • Assist with the daily logistical arrangements for rental and sales transactions to the installation teams countrywide.
  • There will be an opportunity to engage in new sales/rental activities as part of a long-term growth plan.
  • Some degree of cold calling is expected for specific projects.

General admin:

  • Handling the administrative requirements of orders.
  • Assist with all billing on a monthly basis.
  • Customer and office liaison during the ordering, delivery and/or installation process.
  • Keeping a quote register/list that needs to be checked weekly and followed up on.
  • Maintain a list of all Agents’ activities on a weekly and monthly basis, where they have marketed and to whom.

Operational expectations: 

  • Geographical area coverage: This is across the country, and customer engagement will be via mobile phone calls and/or email.

Required:

  • Need to be methodical in their work approach.
  • Pay attention to detail.
  • Be able to reason for themselves.
  • Can communicate to customers and management effectively and clearly.
  • Communicate in a professional manner, always.
  • Good MS Office skills, especially Outlook, Excel, and MS Word (good working knowledge).
  • Be tech-savvy, and be familiar with Facebook, Linkedin, and Google searching.
  • Be diligent with their work, and have pride in what they do.
  • Take instruction and follow it through, without having to be checked up upon frequently.
  • Have a ‘can do’ approach.
  • Someone who can cope in a fast-paced environment.
  • This position is not suitable for a person with extensive family commitments as it is hands-on from 8 am to 5pm and fast paced.

Salary:

 
R20 000 gross
No benefits
Back Office Support position available in South Africa, South Africa. This job position was posted by Greys Recruitment. The job has been posted as a char8000 ad on 2024-06-10 at 01:20:50 in the Sales Marketing category

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