<p><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Chief Operating Officer Luxury Safari Camp, Okavango Delta</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><p><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Salary:</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> BWP 75,000 BWP 95,000 (Negotiable DOE) | </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Live-in Position</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><p><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Location:</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> Remote Okavango Delta, Botswana<br></span></span></p><p style="text-align:start"></p><p style="text-align:start"><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Kendrick Recruitment is now seeking an experienced and dynamic </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Chief Operating Officer (COO)</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> for a prestigious luxury safari camp based in the heart of the Okavango Delta. This is a unique opportunity for a strategic leader with strong operational expertise to oversee and elevate daily operations across multiple remote properties, ensuring exceptional guest experiences and operational excellence in one of Africas most iconic wilderness areas.<br></span></span></p><h3 style="text-align:start"><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Key Responsibilities:<br></span></span></h3><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Operational Oversight</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Lead day-to-day operations across all lodges, ensuring efficiency, consistency, and excellence in service delivery<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Oversee all departments, including front-of-house, back-of-house, food & beverage, housekeeping, maintenance, and logistics<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Team Leadership & Development</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Recruit, mentor, and develop high-performing, motivated lodge teams<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Foster a professional, inclusive workplace culture aligned with the companys values<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Champion skills development, with a focus on local employment and empowerment<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Guest Experience & Brand Standards</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Ensure every guest receives a world-class, personalised safari experience<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Uphold and continually refine brand and service standards across all properties<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Financial Oversight</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"> </span></span><em><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">(in collaboration with CFO)</span></span></em><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Support the creation and management of operational budgets<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Optimise expenditures, manage inventory, and oversee resource allocation<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Contribute to profitability through service quality, occupancy, and operational efficiency<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Asset Management</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Maintain all assets, including infrastructure, vehicles, boats, equipment, and energy systems, in excellent condition<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Develop proactive maintenance schedules and manage procurement of critical assets<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Sustainability & Conservation</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Champion eco-friendly practices across operations<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Ensure full compliance with environmental regulations and support conservation initiatives<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Health, Safety & Compliance</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Ensure adherence to health, safety, and labour regulations, with protocols adapted for remote operations<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Oversee risk management strategies and emergency preparedness<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Strategic Execution</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Work with the Board to implement strategic initiatives and long-term growth plans<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Identify opportunities for innovation and operational improvement<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Community & Stakeholder Engagement</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Build and maintain strong relationships with local communities, conservation partners, suppliers, and authorities<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Represent the company professionally within industry networks and forums<br></span></span></p></li></ul><h3 style="text-align:start"><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Candidate Profile:<br></span></span></h3><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Qualifications & Experience</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Senior leadership experience in luxury lodge or hospitality operations, preferably in remote or wilderness settings<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Proven ability to lead diverse teams and manage multi-site operations<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Experience working in partnership with finance teams to achieve budgetary and operational targets<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Strong understanding of safari logistics, eco-tourism, and conservation principles<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Experience working within the Southern African hospitality context, particularly in Botswana, is a significant advantage<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Personal Attributes</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Deep passion for conservation and responsible tourism<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Pragmatic, hands-on leader with strategic vision<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Calm, adaptable, and resilient in challenging remote environments<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Strong interpersonal skills with cultural sensitivity and emotional intelligence<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Committed to excellence, integrity, and sustainability<br></span></span></p></li></ul><hr><p style="text-align:start"><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">If you believe you have the skills and experience to thrive in this role and are excited to contribute to a leading safari operation in the Okavango Delta, </span></span><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">please submit your CV to Kendrick Recruitment to apply.</span></span></strong></p>

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