South Africa: Fleet Controller Manager

Purpose of the Role: The Fleet Controller Manager oversees the full operational performance of the car carrier fleet. This includes route planning, driver allocation, safety compliance, loading quality, customer service, fuel management, and fleet productivity. The role ensures vehicles are dispatched efficiently, drivers operate safely, and deliveries are completed on time with minimal damage and maximum cost control. The position will be based in KZN Umlaas. Key Responsibilities 2.1 Fleet Operations Management Plan and coordinate daily dispatching of car carrier trucks. Manage routing, trip scheduling, and truck utilisation to reduce empty kilometres. Monitor trip progress, delays, border crossings, and turnaround times. Ensure correct driver allocation based on vehicle configuration and competence 2.2 Driver Management & Supervision Manage drivers, rosters, performance, and discipline. Resolve driver issues, behaviour matters, and ensure compliance with SOPs. Identify training needs and ensure drivers are trained and assessed. 2.3 Safety, Compliance & RTMS Enforce compliance with transport legislation, company safety standards, and RTMS requirements. Ensure all trucks undergo RTMS inspections before entering operation. Monitor Drive Cam events and ensure coaching is completed within required timeframes. Ensure PPE compliance, pre-trip inspections, and safe working procedures. 2.4 Loading Quality & Vehicle Damage Control Oversee vehicle loading correctness on all configurations. Ensure correct positioning, strapping, and quality checks are done. Verify photographic evidence for load plans and report any loading risks. Investigate vehicle damages and ensure corrective and preventative actions are implemented. 2.5 Fuel & Cost Control Monitor fuel consumption and investigate variances. Ensure compliance with refuelling procedures and report faulty tags/pumps. Assist in implementing cost-saving initiatives to improve fleet efficiency. 2.6 Vehicle Maintenance & Breakdown Management Coordinate planned services, repairs, breakdowns, and preventative maintenance. Follow up with workshops to reduce downtime and ensure timely release of vehicles. Required Qualifications 3.1 Education Matric / Grade 12 (minimum). Diploma/Degree in Transport, Logistics, Supply Chain or similar. RTMS training or certification (advantage). 3.2 Experience 57 years fleet control/transport operations experience (car carrier highly preferred). 23 years supervisory or managerial experience. Proven experience in driver management, safety compliance, loading quality, and route planning. 3.3 Skills & Competencies Strong leadership and people management. Excellent communication and customer service skills. Good knowledge of transport legislation. Ability to work under pressure and manage high-volume operations. Strong problem-solving and decision-making skills. Competent in Excel, reporting, tracking systems, and document control. Behavioural Attributes High integrity and accountability Attention to detail Professional communication Team-oriented leadership Resilience under pressure Strong work ethic and commitment Working Conditions May require shift work, weekends, and extended hours. Operates in a fast-paced transport environment. Frequent interaction with drivers, customers, and operations teams.