South Africa: FOH Manager posted by Kendrick Recruitment

Front of House Manager Greater Kruger
Salary: R15,000 R16,000 (Negotiable DOE) | Live-In

Kendrick Recruitment is seeking an experienced Front of House Manager to join a luxury private nature reserve in the Greater Kruger area. This role requires a dynamic individual who is equally strong in guest relations and administration, ensuring the smooth daily operation of the lodge.

Key Responsibilities:

• Deliver exceptional guest service and uphold the lodges high standards of hospitality

• Manage all front of house operations, including check-ins, guest billing, and general administration

• Oversee and manage stock control and ordering processes using the Tall Order system

• Handle guest billing and front office operations through the Benson PMS system

• Liaise with other departments to ensure seamless communication and guest satisfaction

• Support the management team with reporting, administrative duties, and day-to-day lodge coordination

Requirements:

• Previous experience in a similar front of house management role within a luxury lodge or hospitality environment

• Strong administrative and organisational skills

• Experience with Tall Order and Benson PMS advantageous

• Excellent interpersonal and communication abilities

• Valid drivers licence and own transport essential

• Committed, professional, and guest-oriented approach

Package Details:

• Live-in accommodation (basic, furnished, private unit)

• R3,200 monthly meal allowance

• 50% Medical Aid contribution after successful 3-month probation

If you meet the above requirements and have a passion for delivering outstanding guest experiences, this could be the perfect opportunity for you.