Job Description
About the Role
The Guide and Lodge Manager Couple is a unique opportunity for an experienced couple to join our lodge team, providing exceptional guest experiences while managing daily operations. As a key member of our team, you will be responsible for ensuring the highest standards of hospitality, conservation, and safety.
Key Responsibilities
- Welcome and assist guests during their stay.
- Ensure high levels of guest satisfaction and customer service.
- Handle guest enquiries, complaints, and special requests.
- Coordinate guest activities and experiences.
- Oversee daily lodge operations, including cleanliness, maintenance, and operational standards.
- Monitor reservations, check-ins, and check-outs.
- Manage lodge administration and reporting.
- Supervise, train, and motivate lodge staff.
- Prepare staff schedules and duty rosters.
- Ensure staff comply with lodge policies and procedures.
- Assist with budgeting and cost control.
- Monitor stock levels and lodge supplies.
- Handle cash control and basic financial administration.
- Ensure compliance with health and safety regulations.
- Maintain emergency and security procedures.
- Conduct guided game drives, walks, or tours.
- Share knowledge about wildlife, nature, culture, and conservation.
- Ensure guest safety during activities.
- Educate guests on conservation practices.
- Promote environmental sustainability and responsible tourism.
Requirements
- Lodge Manager Diploma or Degree in Hospitality Management, Tourism Management, or related field.
- Guide Recognised Tourist Guide qualification.
- Valid guiding certification and permits.
- First Aid certificate and valid driver’s licence with PDP (where required).
- 3–5 years’ experience in hospitality or lodge management.
- Previous guiding experience in a lodge, reserve, or safari environment.
- Experience in guest relations and staff supervision.
- Knowledge of lodge and hospitality operations.
- Wildlife, conservation, and tourism practices.
- Health and safety regulations.
- Customer service and guest experience management.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
[quick_job_alert]
[jobseeker_tips]
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
[sa_latest_jobs count=”6″ columns=”2″]
Browse Employers
Job Alerts