South Africa: Head of Clinic / Matron

Minimum Requirements: Registered Nurse (General) with SANC registration Additional qualification in Nursing Management / Health Services Management (advantageous) Skills & Competencies Strong leadership and people-management skills Sound knowledge of clinical governance and healthcare legislation Excellent communication and interpersonal skills Strong organisational, planning, and problem-solving abilities Computer literacy (clinic management systems, MS Office) Ability to work under pressure and manage multiple priorities. Key Responsibilities Clinical Governance & Patient Care Oversee and maintain high-quality nursing and clinical care standards Ensure compliance with HPCSA, SANC, Department of Health , and internal policies Implement and monitor clinical protocols, infection control, and patient safety standards Handle clinical incidents, audits, and quality improvement initiatives Ensure patient confidentiality and ethical practice at all times Leadership & Staff Management Lead, supervise, and support nursing and clinical staff Manage staff rosters, leave, performance reviews, and disciplinary processes Identify training needs and support continuous professional development Promote a positive, professional, and patient-centred work culture Operational & Administrative Management Oversee daily clinic operations to ensure efficient patient flow Coordinate with doctors, allied health professionals, and support staff Manage clinic schedules, bed capacity (where applicable), and resource allocation Maintain accurate clinical records and reporting Participate in budgeting, stock control, and procurement of medical supplies Compliance, Risk & Quality Management Ensure adherence to health and safety, infection prevention, and labour legislation Prepare for and participate in internal and external audits Manage risk, incidents, and complaints, ensuring corrective actions are implemented Monitor KPIs related to clinical outcomes, staff performance, and patient satisfaction Stakeholder Engagement Act as the main clinical liaison between management, doctors, staff, and patients Address patient queries and complaints professionally and effectively Support management with operational planning and strategic initiatives Minimum 58 years of nursing experience At least 35 years in a supervisory or management role Experience in a clinic, hospital, or healthcare facility environment. How to Apply: