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South Africa: Incentive Account Manager (Inbound Dmc) – Cape Town / Jhb posted by HotelJobs

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Job Description

About the Role

We are seeking an experienced Incentive Account Manager to join our team in Cape Town or Johannesburg. As a leading Destination Management Company, we require a highly skilled professional to manage high-value incentive travel programmes, build strong client relationships, and deliver exceptional service. If you have a passion for delivering memorable experiences and excel in strategic planning, operational excellence, and commercial awareness, we want to hear from you.

Key Responsibilities

  • Manage and grow a portfolio of incentive travel clients, acting as the primary point of contact.
  • Build strong, long-term relationships through exceptional service delivery and proactive communication.
  • Work on the planning, execution, and delivery of complex incentive programmes from proposal to completion.
  • Collaborate with internal teams and on-the-ground partners to ensure flawless programme execution.
  • Prepare and manage budgets, ensuring profitability and cost control.
  • Negotiate with suppliers to secure best value while maintaining premium quality.
  • Monitor supplier invoices, payments, and reconciliations in line with the company processes.

Requirements

  • Minimum 2-3 years of experience in incentive travel, MICE or luxury group travel.
  • Proven experience managing complex, high-end incentives programmes.
  • Excellent organisational skills and attention to detail.
  • Solid financial acumen, including budgeting and cost management.
  • In-depth knowledge of Southern Africa, specifically Cape Town, Sun City, the bush (Kruger & Sabi Sand Private Game Reserve), and Zambia.
  • Knowledge of Botswana, Mozambique, Mauritius, Namibia, Kenya, & Tanzania an added advantage.

Qualifications

  • Grade 12

Salary & Benefits

  • Remote position with a requirement to attend the office one day per week.
  • Position available in Cape Town or Johannesburg.
  • Availability to travel outside of normal business hours when programme schedules require.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

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Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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