South Africa: ISO Consultant posted by Midvaal Recruitment

ISO Consultant

Location: Meyerton

MID609

On behalf of our client, a growing specialist consultancy, we are seeking a motivated ISO Consultant to join their team. Following a year of significant expansion, our client is looking for a professional to lead internal audits and management system implementations.

The Opportunity: This role is ideal for an ISO professional who thrives on client engagement and high-level service delivery. You will be responsible for:

Internal Audits:
Conduct comprehensive internal audits for clients to assess their compliance with ISO standards applicable to that organization.
Analyse audit findings and provide detailed audit reports.
Collaborate with clients to address any non-conformities.

Management System Implementation:
Assist clients in developing and implementing effective management systems to meet ISO standards in accordance with an Institute methodology where applicable.
Provide guidance on documentation, procedures, and best practices to ensure effective integration of ISO requirements into the client’s operations.

3rd party audit participation:
Attend 3rd party and/or supplier audits where requested by clients and ensure any findings or feedback is noted for follow up discussion internally and with clients.
Assist clients with completing any corrective action reports which may be required should any findings be raised.

Customer Relationship Management:
Build and maintain strong relationships with clients through proactive engagement, understanding their needs, and delivering high-quality service.
Act as the first point of contact for clients, addressing inquiries, providing updates, and managing expectations throughout the consulting process.
Engage with the Operations Director and relevant customer contacts to define scope and provide quotes when any new requirements arise which are not part of an existing contract or scope of work.

Team Building & Personal Development:
Be responsible for expanding your knowledge in other ISO standards
Occasionally assist team members with peer reviews of documentation and reports written for their assigned customers.

Client Education:
Conduct training sessions using client approved materials and content for client staff to increase awareness and understanding of ISO standards and defined processes.

Documentation and Reporting:
Prepare and maintain accurate documentation related to audits, projects, management system implementation tasks, and client interactions.
Generate comprehensive reports outlining audit results, corrective actions, and improvement recommendations.

Travel:
Onsite travel may be required for internal audits, but we aim to plan report writing or documentation reviews as remote work where acceptable to the client.
We view face to face interaction as essential for building relationships with new clients during pre-sales discussions and implementation projects, historically our team have spent roughly 60% of billable days onsite.
A visit to the head office should be scheduled at least once a month.

Benefits:
To be agreed based on employee skill and experience levels.
Monthly basic salary
Monthly utilization commission paid 1 month in arrears
Chargeable travel & subsistence reimbursed (pre-approved by customer)
Annual leave 20 days (A sufficient portion of annual leave is typically taken as 3 weeks in the December-January period as an office shutdown unless customer demand requires otherwise.)

Minimum Requirements:
+2 years relevant experience (implementation, auditing and/or consulting)
Experience in a supervisory role or managerial responsibilities
ISO certified for implementation and/or auditing (ISO 9001, 14001, 45001 or 27001)
Relevant post-secondary professional or vocational qualifications in Health & Safety OR Information Security
Risk assessment experience
Proficient with Microsoft Office applications and AI tools

Kindly send detailed CV, Certificates, and ID copy to *****@*****.co.za

Use reference number MID609 in email subject line