South Africa: IT Administrator posted by NGF

The IT Administrator will provide first-line technical support and assist in maintaining the organisations IT infrastructure. This role is ideal for a motivated individual with foundational IT knowledge who is eager to grow their skills in a dynamic, fast-paced environment.

Key Responsibilities:

• Provide technical support for hardware, software, and network issues
  
• Set up and configure workstations, laptops, printers, and other peripherals
  
• Assist with user account management (e.g., email, system access, password resets)
  
• Perform routine maintenance on IT systems and ensure software updates and patches are applied
  
• Support the IT team with server maintenance, backups, and network monitoring
  
• Document IT procedures and user guides
  
• Maintain inventory of IT equipment and assets
  
• Escalate complex issues to senior IT staff or vendors when necessary
  

Requirements

• A diploma or certificate in Information Technology or a related field
  
• Basic understanding of Windows operating systems, Microsoft Office, and networking concepts
  
• Strong troubleshooting and problem-solving skills
  
• Excellent communication and customer service abilities
  
• Willingness to learn and adapt to new technologies
  
• Previous experience in an IT support role (internship or entry-level) is advantageous
  

Benefits

Provident fund
Group life cover