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South Africa: Lodge Anchor posted by Bright Placements

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Job Description

We are seeking a Lodge Anchor to join our team at a small, exclusive private game lodge. This is a hands-on, live-in role suited to a well-presented, professional all-rounder with a passion for hospitality and guest service. The Lodge Anchor is the central on-site person, responsible for ensuring the smooth day-to-day running of the lodge and delivering a warm, personalised experience for our high-end guests. Key Responsibilities: Welcoming and hosting guests throughout their stay Acting as the main point of contact for guests on site Assisting with housekeeping, including room cleaning, turn-downs, and general lodge upkeep Serving meals and beverages; assisting with waitering and hosting duties Maintaining exceptional cleanliness and presentation standards throughout the lodge Supporting daily lodge operations and assisting where needed Handling guest requests and resolving minor issues calmly and professionally This is both and indoor and outdoor position with other general tasks as well on the reserve when necessary Requirements: Hospitality experience (lodge or hotel experience preferred) Well-spoken, well-presented, and guest-focused Comfortable working irregular hours, including weekends and evenings Able to work independently and as part of a small team Physically fit and willing to assist across departments No dependants (due to shared staff accommodation) Accommodation: Live-in position Shared staff accommodation on the reserve (with two other staff members)
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