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South Africa: Lodge Reservationist – Luxury Game Lodge – Sabi Sands | Sl posted by HotelJobs

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Job Description

About the Role

We are seeking a polished and guest-focused Property Reservations Executive to join an exclusive luxury safari lodge in Sabi Sands. The successful candidate will be responsible for managing reservation enquiries and bookings, ensuring excellent turnaround times, accurate confirmations, and maximum conversion through strong guest communication and sales support.

Key Responsibilities

  • Handle reservation enquiries by phone and email, converting enquiries into confirmed bookings
  • Provide accurate information on room options, availability, packages, and specials
  • Follow up on provisional bookings, maintain turnaround standards, and ensure confirmations are sent timeously
  • Issue invoices, process payments, and manage amendments or cancellations professionally
  • Book flights and road transfers as required and coordinate any reservation-related changes with lodge operations
  • Maintain and update guest profiles and databases, including VIP and repeat guest details
  • Ensure guest requests (excursions, treatments, special requirements) are actioned and correctly noted
  • Assist with greeting guests on arrival when operationally required, and support site visits where needed

Requirements

  • Minimum 3 years experience in a similar reservations role, specifically within the luxury safari lodge industry
  • Excellent written and verbal English communication skills, with a confident phone manner
  • Strong computer literacy and sound knowledge of reservations systems
  • Strong admin skills, attention to detail, and the ability to multitask under pressure

Qualifications

  • Formal education/certifications not specified in original job description. If NONE mentioned, SKIP this entire section.

Salary & Benefits

Salary: R19,500 CTC (incl. benefits)

Note: I skipped the qualifications section as it was not explicitly stated in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

View Job  Northern Cape: Maintenance Manager | Luxury Private Game Reserve | Northern Cape | Ss posted by HotelJobs

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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