Job Description
The President Hotel is on a journey to be considered luxury.
Our purpose is simple yet powerful: to create and inspire memorable experiences.
Our vision: to become Cape Towns most loved hotel.
Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother Citys most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, The President offers an iconic working environment where excellence meets opportunity.
We are seeking a highly skilled, hands-on Meetings & Events Manager to lead one of our busiest and most dynamic departments. This role is central to the hotels success and covers a broad scope of events, from large international conferences, board meetings, and corporate functions to luxury weddings, gala dinners, and high-profile social occasions.
If you are an experienced leader who thrives in a fast-paced environment and can inspire a team to deliver excellence under pressure, this is your opportunity to make your mark.
Key Responsibilities
Commercial & Business Growth
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Actively source and secure new meetings and events business.
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Build and maintain strong client and agency relationships.
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Analyze trends, implement strategies, and maximize departmental revenue.
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Manage departmental budgets, forecasts, and financial reporting.
Operations & Event Delivery
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Oversee the end-to-end planning and execution of all events.
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Ensure accurate Banquet Event Orders (BEOs) and operational readiness.
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Maintain world-class service standards, safety, and venue presentation.
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Personally oversee high-profile and VIP events to guarantee flawless delivery.
Leadership & Team Management
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Lead, coach, and motivate the Meetings & Events team.
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Manage recruitment, training, and performance development.
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Foster a culture of accountability, professionalism, and guest-centric excellence.
Guest Experience & Communication
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Act as the main point of contact for clients throughout the event journey.
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Anticipate needs, resolve issues promptly, and exceed expectations.
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Implement feedback-driven improvements to enhance guest satisfaction.
Compliance & Financial Oversight
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Ensure adherence to brand standards and health & safety protocols.
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Oversee invoicing, Opera system entries, payments, and supplier management.
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Deliver profitable, cost-effective events while maintaining exceptional quality.
Requirements
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Minimum 3 years management experience in meetings, events, or banqueting, with operational expertise.
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Degree or diploma in hospitality management (or related field) advantageous.
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Strong commercial skills with a proven ability to grow revenue.
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Excellent leadership, communication, and organisational ability.
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Guest-focused with the ability to build and maintain strong client relationships.
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Proficient in MS Office, Opera PMS, and event management software.
Important Application Notes
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Applicants must hold a valid South African ID.
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CVs must be up to date and highlight relevant managerial experience
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Recruitment is aligned with the companys Employment Equity Plan.
Join a hotel where leadership meets luxury. As Meetings & Events Manager, youll play a pivotal role in shaping the success of Cape Towns most vibrant hotel events operation while creating unforgettable guest experiences.
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