Job Description
Role Purpose:
The Operational Facilities Lead is responsible for the overall management of the property’s facilities, maintenance operations, health & safety compliance, and technical processes. This role ensures the property is maintained to the highest standards through proactive, preventative, and strategic maintenance practices.
The successful incumbent will lead a multi-skilled team, drive operational efficiencies, and implement structured processes and procedures to enhance asset longevity and guest experience.
Key Responsibilities:
Facilities & Maintenance Management
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Oversee all maintenance operations across the property, ensuring optimal functionality of infrastructure, equipment, and systems
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Implement and manage preventative maintenance plans to reduce downtime and reactive repairs
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Ensure all facilities are maintained in line with brand standards and operational requirements
Health & Safety Compliance
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Ensure full compliance with health & safety regulations and company policies
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Conduct regular risk assessments, audits, and inspections
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Drive a culture of safety awareness and accountability within the team
Team Leadership
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Manage, coach, and develop a team responsible for maintenance and facilities
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Set clear performance standards and ensure accountability
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Foster a proactive, solution-driven team culture
Processes & Procedures
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Develop, implement, and continuously improve maintenance processes and SOPs
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Ensure proper documentation, reporting, and compliance tracking
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Drive consistency and operational excellence across all maintenance activities
Strategic Planning
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Identify opportunities for long-term improvements, cost savings, and efficiency gains
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Develop and manage maintenance budgets and forecasts
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Plan and oversee refurbishments, upgrades, and capital expenditure projects
Administration & Reporting
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Maintain accurate records of maintenance schedules, incidents, and compliance documentation
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Prepare regular reports for the General Manager on maintenance performance and risks
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Manage supplier relationships, contracts, and service level agreements
Key Competencies
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Strategic and forward-thinking mindset
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Strong administrative and organisational skills
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High attention to detail
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Problem-solving and decision-making ability
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Leadership and team development skills
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Strong understanding of preventative maintenance principles
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Ability to balance hands-on involvement with strategic oversight.
Minimum Requirements
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Relevant qualification in Facilities Management, Engineering, or a related technical field
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Health & Safety certification (e.g. SAMTRAC, NEBOSH or equivalent) advantageous
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Minimum 3–5 years’ experience in facilities or maintenance management (preferably in hospitality or property)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel/Tourism Jobs in South Africa
The travel and tourism industry in South Africa is generally a vibrant sector, with many opportunities available to those interested in working in this field. Typically, the industry is driven by the country’s rich cultural heritage, stunning natural beauty, and well-established tourist infrastructure. As a result, there are often a wide range of job opportunities available, from entry-level positions to more senior roles.
When it comes to salary expectations for travel and tourism professionals in South Africa, broad ranges can be expected. Typically, salaries vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level roles may start around R200 000 – R350 000 per annum, while more senior positions can command salaries of up to R800 000 – R1 200 000 per annum or more. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.
Common skills for travel and tourism professionals in South Africa include excellent communication and interpersonal skills, as well as the ability to work well under pressure. Other essential skills typically include proficiency in one or more languages (with English being a common requirement), knowledge of local customs and culture, and experience with customer service or hospitality management. In some roles, technical skills such as data analysis, marketing, or IT may also be required.
The travel and tourism industry in South Africa is commonly employed across various sectors, including financial services, technology, manufacturing, and natural resources. Many companies in these industries have large tourism arms or partner with local tour operators to provide their clients with experiential travel options. Other common employers include government agencies responsible for promoting tourism development.
For those looking to develop a career in the travel and tourism industry, there are many opportunities available. Typically, entry-level positions can serve as a springboard for more senior roles, while specialized training or certifications can help professionals advance their careers. With experience, professionals may be able to move into management or leadership positions, or even establish themselves as entrepreneurs or consultants. Overall, the travel and tourism industry in South Africa offers a range of career paths and opportunities for those who are passionate about working with people and providing exceptional customer experiences.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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