South Africa: Operations Manager posted by Kendrick Recruitment
Posted on 2025-04-29 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | South Africa / South Africa |
Job Summary
Kendrick Recruitment is now seeking a dynamic and experienced Operations Manager for a luxury touring company based in Cape Town. This is a fast-paced and diverse role, ideal for someone who thrives in a hands-on environment and is passionate about delivering world-class travel experiences.
Key Responsibilities:
Operations Management
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Oversee Adventure Store Manager and Assistants to ensure efficient stock management and tour-readiness.
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Maintain headquarters in top condition and ensure it remains guest-ready at all times.
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Implement and continuously improve operational systems and processes.
Storeroom & Equipment Management
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Ensure touring equipment is in excellent condition and up to company standards.
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Maintain organization and cleanliness in the store and manage inventory.
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Ensure three Gourmet Pantries are packed and ready for immediate tour deployment.
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Handle equipment repairs and sourcing, with procurement approval from senior management.
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Conduct monthly stock takes and submit timely reports.
Fleet Management
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Monitor servicing, licensing, and maintenance of all company vehicles.
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Ensure timely booking and servicing through the Store Manager.
Guide Management
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Oversee guide allocations through the Guide Logistics Coordinator.
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Support the Guide Manager in training, development, and well-being of all guides.
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Manage guide recruitment, onboarding, and scheduling six months in advance.
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Organize quarterly training sessions and regular guide check-ins.
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Ensure guides are properly uniformed and presentable.
Event Management
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Coordinate logistics for Beach Club setups and small onsite events.
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Manage client and internal event planning and execution.
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Oversee marketing events to elevate brand visibility and reputation.
Meetings & Reporting
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Conduct weekly one-on-one meetings with the Store Manager.
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Hold regular check-ins with senior leadership to discuss operational updates.
Qualifications & Skills:
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Strong knowledge of Cape Town and surrounding regions.
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Excellent administrative and computer skills.
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Highly organized with strong multitasking capabilities.
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Dependable, detail-oriented, and adaptable.
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Effective problem-solving skills and ability to perform under pressure.
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Strong leadership and communication abilities.
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Experience in budgeting, forecasting, and implementing operational systems.
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Confident decision-maker with a collaborative mindset.
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Willingness to be involved across all areas of the business as needed.
Who You Are:
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Polished and professional with a high attention to detail.
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Thrive in high-pressure environments and enjoy solving challenges.
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Excellent communicator and relationship builder.
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Proactive, self-motivated, and open-minded.
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Passionate about travel and tourism with a guest-first mindset.
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Flexible with working hours and responsibilities.
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Fast learner, adaptable, and driven to make a positive impact.
If youre a highly organized, solution-oriented leader with a love for the travel industry, send your CV to apply for this exciting opportunity.
Click Go Apply to apply online!
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