| Date | 2024-06-25 |
|---|---|
| Job Title | Orders Administrator |
| Employer | More Information |
| Salary | R18 000- R20 000 |
| Category | Admin Clerical Secretarial |
| Location |
ZA / South Africa |
Job Summary
Orders Administrator Kenilworth (Cape Town) – R18k to R20k Experience in running Shopify and Takealot Marketplace portal is essential Other systems knowledge in Dear Systems, Xero Accounting and PrimeTime couriers or similar required. My client, a global brand distributor for home sports gym equipment, is looking for a dynamic Orders Administrator who will work closely with other members of the warehouse & sales team to ensure that the company““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““s KPIs are met, and each and every customer is impressed.
Requirements:
· Minimum 2 years of working experience in administration. · Familiarity with shipping & courier logistics and terminology and processes. · Strong understanding of systems & stock with processing of orders. · Excellent analytical and problem-solving skills · Excellent communication and interpersonal skills · Strong project management skills · Accurate data entry skills and attention to detail. · Excellent written and verbal communication skills · Experience working with an accounting software package. · Experience in running Shopify and Takealot Marketplace portal is essential · Other systems knowledge in Dear Systems, Xero Accounting and PrimeTime couriers an advantage.
Responsibilities:
· Ensure all customer orders are processed and ready for the warehouse team to pack and leave on time. · Oversee all sales orders are processed correctly across all sales channels & marketplaces. · Work across our company & sales channel systems. · Process the marketplace orders – Takealot & Makro which includes all paperwork required. · Process the eCommerce orders daily – ensuring the warehouse team can pack and ship timeously. · Oversee and manage logistics with couriers utilised to transport products to customers. · Produce reports and statistics regularly (IN/OUT status report, dead stock report etc). · Verify customer and order information for correctness, checking it against previously obtained information as necessary. · Check inventory records to determine availability of requested merchandise. · Receive and respond to customer queries if needed. · Prepare invoice & shipping documents. · Review orders for completeness according to reporting procedures and forward incomplete orders for further processing. · Filing of all documents required from fulfilling orders. · Inspect outgoing orders for compliance with customers““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““ specifications & satisfaction. · Adjust inventory records to reflect product movement. · Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays if required. · Provide weekly and monthly reports as required for the smooth running of the business. · Provide constant feedback and updates on aspects relating to sales reporting. · Monitor customer feedback via the various tools and take immediate action as required. · Provide weekly & monthly overview reports with insights on customer order KPIs. · Attend operational daily Standup meetings.
Orders Administrator position available in ZA, South Africa. This job position was posted by . The job has been posted on 2024-06-25 in the Admin Clerical Secretarial category
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